Adolfo Delorenzo Email & Phone Number

Escazu, Cr

Auckland, Nz

While working here, my key functions include, leading mentorship and development of a high-performing Sales Engineering team, ensuring alignment with strategic sales objectives and complex sales cycles. I also collaborate closely with sales executives to facilitate detailed planning and execution of key deals, enhancing customer engagement and satisfaction. Moreover, I spearhead creation of financial business models for sales opportunities, providing critical support in decision-making processes. Key Accomplishments:• Achieved a high customer satisfaction rate by delivering customized solutions that address specific client needs.• Partnered with sales teams, leading to streamlined sales support and enhanced understanding of customer requirements.• Managed and mentored a robust team of Sales Engineers, fostering professional growth and team cohesion.• Conducted impactful product demonstrations, significantly contributing to clear communication of company's value proposition.

Sunnyvale, Ca, Us

In this position, I proved myself as an excellent leader, as I orchestrated advertising and marketing strategies, ensuring alignment with product vision and market trends. I also coordinated the scheduling, creation, and distribution of marketing materials, collaborating closely with internal teams and external partners. Moreover, I fostered and sustained vendor relationships to secure high-quality content and services. Key Accomplishments:• Launched a key product on schedule, demonstrating effective timeline management and cross-functional coordination.• Established productive relationships with external vendors, contributing to robust network of content creators/service providers.• Streamlined content creation processes, improving efficiency and consistency across marketing campaigns.• Developed comprehensive marketing content that resonated with target audiences, bolstering brand presence and product awareness.

Auckland, Nz

In this capacity, I functioned as the primary liaison for clients, delivering expert guidance on Portainer's solutions to address complex business needs and facilitate informed decision-making. I also developed and disseminated educational materials, enhancing client and partner product knowledge, and fostering deeper engagement with Portainer's offerings. Furthermore, I spearheaded the creation of webinars and educational content, bolstering client engagement and product understanding. Key Accomplishments:• Enabled client success by creating and distributing shareable content and resources, leading to increased product adoption.• Harvested and channeled user feedback to the success, product, and marketing teams, driving continuous product improvements.• Acted as Portainer's evangelist at events, enhancing brand visibility and establishing Portainer as a thought leader in the industry.• Strengthened partnerships through effective commercial and technical interfacing, identifying new opportunities for engagement.

Auckland, Nz

- Translate the technical specifications and functionality into features and benefits anyone can understand (across all media, including the website)- Develop and own the product/feature/benefit messaging for our personas and ensure that they are used everywhere and consistently.- Take responsibility for the accuracy and positioning of the Portainer story across any/all media. Own the technical content on the website - Manage the pipeline of content required to support the business (video/blog/copy). Bring on additional resource as required to ensure sustainable delivery- Create and deliver webinars / content to support Community engagement activities. Evangelize Portainer at events, online etc.- Support sales- Be the technical interface between Portainer and key partners. Identify opportunities to engage, interface and create value for common customers.- Identify a pipeline of future potential partners and maintain technical conversations

Auckland, Nz

- Working in conjunction with the Portainer product management and marketing teams, assist with the creation and maintenance of web copy for www.portainer.io – providing natural language descriptors for the features/functions of Portainer (both Community and Business)- Working in conjunction with the Portainer product management and support teams; create and maintain administrator and user guides for both Portainer editions (how to use / how to configure)- Creating a library of video content (VLOGS), demonstrating select Community Edition and Business Edition features- Creating a library of technical blogs, explaining select Community Edition and Business Edition features/functions and how to best use them.-Monitoring relevant social media channels (eg CNCF Kubernetes Slack Channels, Docker Slack Channels; Kubernetes and Docker Subreddits, Docker Forums, and engaging with these communities in a way that actively promotes the Portainer solutions, whilst adding value to thecommunities in your own right.- Capturing product feedback and crafting this into feature requests for our development team to consider (customer evangelist).

Santa Clara, California, Us

During my time here, I cultivated strong relationships with enterprise-level clients, ensuring consistent satisfaction and loyalty. I also analyzed customer usage data to identify upsell and cross-sell opportunities, reinforcing revenue growth. In addition to this, I collaborated with cross-functional teams to align customer success metrics with overall business goals.Key Accomplishments:• Increased global account retention by 15%, demonstrating a commitment to customer satisfaction and loyalty.• Secured $5M in Recurring Revenue by successfully converting over 100 on-premise clusters to cloud-based SaaS solutions.

Santa Clara, California, Us

- On-boarding and product demos- Lead identification- Escalation and technical resource management

Redmond, Washington, Us

Developed comprehensive account strategies and customer engagement plans for high-value accounts, establishing and nurturing executive-level relationships to secure long-term business partnerships. Orchestrated the alignment of partners and company resources to optimize revenue growth and customer satisfaction, ensuring a collaborative approach to account management. Spearheaded up-sell and cross-sell initiatives by leading a virtual sales and partner team towards the company's Digital Transformation offerings, leveraging in-depth knowledge of account-specific needs and objectives.Key Accomplishments:• Strategized and executed account plans that facilitated impactful executive engagements and bolstered customer loyalty.• Championed cross-functional collaboration, resulting in streamlined account management and increased operational efficiency.• Directed up-sell and cross-sell efforts, guiding customers through the company's Digital Transformation journey and unlocking new business opportunities.• Led joint sales efforts with Partner Sales Executives, capitalizing on diverse team strengths and aligning goals for maximum effectiveness.

Barcelona, Barcelona, Es

Develop and lead all aspects of Sales & Business Development, of Scylt's products and services Latam. Target markets are governmental entities, regulatory agencies, unions and representation boards. Scytl secure election management and online voting solutions are helping organizations around the globe increase and improve participatory democracy, citizen empowerment and public transparency via innovative online technology.

Develop and lead all aspects of sales, business development and growth strategies for technology business VAS solutions within Brazil and Chile.Key Accomplishments Include:Spearhead strategic plans to capture sales within competitive markets, including telecommunications, IT, regulatory agencies and financial and government organizations.Develop and maintain lasting client relationships with high-profile companies, including TELMEX, TIM and Telecom to expand VAS services within the international market.

Barueri, São Paulo, Br

Directed international sales and business opportunities for Number Portability and Interconnection, MVNO and Security services with a focus on the Latam market.Key Accomplishments Include:Successfully launched Number Portability and MVNO products and services throughout Latam establishing a strong client base.Led and executed strategic development plans to expand growth within the telecommunications, financial, Internet and government industries.

Bridgewater, New Jersey, Us

Directed all aspects of the Interconnection Business Unit to ensure optimal communication and performance in providing Number Portability, Interconnection and IP based services to operators and content providers.Key Accomplishments Include:Demonstrated exceptional leadership in overseeing consulting services to high profile clients, including Telefonica, Brasil Telecom, and Vivo.

Norwalk, Connecticut, Us

Managed Xerox ACS's implementation of their unit in Brasil to ensure quality, efficiency and identify growth opportunities. Quickly promoted and recognized for exceptional leadership performance.Key Accomplishments Include:Successfully supported the expansion of services in Brasil.

Round Rock, Texas, Us

Managed all aspects of teams and resources to effectively implement EMC products and services for high-profile clients, including Citibank, Unibanco, Telefonica, Claro, Scania and GVT.Key Accomplishments Include:Served as an Assessment Consultant to evaluate client storage infrastructure needs and deliver financial, operational and business impact and risk reports for IT environments.Acted as Engagement Manager to oversee account mapping revenue tracking and opportunity identification for EMC clients.Key contributor to the Latin America Professional Services Group and trainer for teams in Spanish-speaking locations.

Arlington, Virginia, Us

Implementation of SAP in a record time of six months as Technology Project Manager. Main challenge was the integration of SAP with the existing legacy mainframe applications. The infrastructure consisted of high-end Sun technology, based on the E10000 Starfire platform. Maintained the same role on other projects such as Technical Systems (GIS, Dispatch, etc), Commercial Systems (CCS/CRM), Human Resources and all Open System based application to be implemented in the company. As the Support/Database Manager I was responsible for leading a team of MVS, UNIX, SAP and Oracle professionals that maintained and supported the company’s computer systems and data storage infrastructure.Implemented workflow applications and information systems for several departments based on Lotus Notes technology.

Master’S Degree, Marketing

Bachelor Of Arts - Ba, Computer Graphics