Managing all aspects of business for a medium-sized boutique jewelry brand in NYC.*Hiring and mentoring new employees in daily business practices and customer-facing operations.*Training employees on cloud-based point-of-sale platforms in order to manage inventory tracking, create work orders and facilitate appointment scheduling.*Conducting daily operations: managing payroll, purchasing new inventory, coordinating jobs for clients, managing purchase orders from vendors, conducting customer meetings to ensure smooth transactions.*Launched a new eCommerce platform: a more robust website that effectively promotes custom services and new product launches. Increased online engagement and resulted in a 20% increase in online sales.*Fostering cross-functional collaboration among customer support, design team, sales reps, and vendors to successfully manage projects and daily operations.

Budgeted and produced an independent short film. Assembled a diverse team of artists and fostered a creative working atmosphere. Presented and discussed the film at numerous festivals.

Collaborated with a team to create a live, mixed-media theatrical production. Exercised storytelling through mapping character journeys. Worked in an agile environment with short deadlines.

Thrived in the ambiguity of an early-stage product. Collaborated with a team to create immersive theatrical experiences. Generated content for a targeted audience of theatergoers. 12th Night (Andrew Aguecheek) Dir. Craig BaconA Midsummer Night's Dream (Puck) Dir. James OrtizThe Tempest (Antonio) Dir. Richard Crawford

Collaborated cross-functionally to generate an experimental theatre piece. Conducted interviews to build empathy with the family upon which the work was based. Engaged in an iterative workshopping process to bring the piece to full production.

Taught a university course on developmental performance.*Developed and delivered engaging lectures, presentations, and lesson plans to educate a group of 30 students on the tools and techniques of devised theatre.*Collaborated with artists and administrators to build and present a comprehensive course curriculum.*Mentored undergraduate students in developing devised work, emphasizing the importance of group collaboration, adaptability, and improvisational thinking.*Supported students in developing and refining their devised work, delivering guidance and feedback throughout the creative process.

Collaborated cross-functionally and iteratively to develop a mixed-media live performance. Conducted research in character history and motivation. Nominated for Best Unique Theatrical Performance at the 2017 Drama Desk Awards.

Supported sales team in generating a personable customer experience. *Provided excellent, one-on-one customer service in a fast-paced environment.*Reported directly to product managers, consistently exceeding sales goals and providing merchandising solutions at Broadway shows including Wicked and Book of Mormon.*Developed strategies to boost sales and implemented visual merchandising techniques.