• Responsible for teaching and instructing lessons on financial literacy, sports and entertainment, marketing, entrepreneurship, labor relations, finance, marketing, advertising, stock market, the economy growth, human resources, and business operations and into the real world.• Create lesson plans, deliver the skills and knowledge necessary for students to function as responsible citizens in the business world. Integrate competencies, goals, and objectives along with teaching special needs students “IEP”s• In CRD. I prepare students with the academics, technical and workplace skills necessary to seek further education and employment in a career field of their interest upon graduating high school. • My also duties is to provide students with instructions on Maryland’s Career Development Model and includes self-awareness, career awareness and evaluation of career and academic choices through knowledge of the Maryland Career Clusters and Career Technology Education Programs of Study.• Oversee in teaching high school seniors in sports. Responsible for engaging lessons in many traditional promotional activities like direct marketing, product placement, advertising, branding, and publicity.

H.B.C.U. & All- Star Cheer & Dance Competition, Hit Show “Bring It”/ Honda College Battle Of The Bands / The C.I.A.A. Basketball Tournament, And Thurgood Marshall College Fund. • Event show dance producer. Worked with Mrs. Dianna from the hit TV show “BRING IT” ” • Responsibility to create the categories and logistics for the dance routine for the events.• “Honda Battle Of The Bands” and “The HBCU & All-STAR Cheer & Dance Competitions”. Direct and created all productions, contract negotiations, travels, and logistics for all the participating marching bands, cheerleaders and dance teams for the show.• Recruit, trained, and delegate over 100 employees and volunteers for each event.• Secured over 70% of event funding through corporate sponsorships and local community supporters. Develop public relations and media campaign.• Design, implement, and facilitate annual marketing plan for the university homecoming festivities.• Wrote and selected event advertising, created promotional materials and marketed events to the college community. Developed terms and conditions for annual vendor contracts. • Clients such as Sean Diddy Combs, B.E.T., N.B.A., NFL. Terrance J, Anthony Hamilton, Hit T.V. show “Bring It” and “Drumline”, Universal Circus, State Farm Insurance, Michael Jordan Nissan, Radio One and many more.

 My responsibilities as a WFM is to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitor service levels and directs real time forecasting to meet service levels.  Oversee over 200 employees at the UMUC Service Center. Responsible for the agents, team leads, and managers work schedules. Report vacations, call outs, exceptions and tardiness, on a daily basis as the liaison for the HR department. Perform background and reference checks on new hires. Manage real time management software to analyze queue performances and ensure all KPI's are met. Monitor the AVAYA system on an every 15 minutes window. Oversee the forecasting and scheduling system to prepare daily forecasting to the upper management and the requirements to meet the service level company service level.

• Oversee all business checking and saving accounts for all business owners that applied online to open up an account throughout the US with Capital One.• Responsible, and monitored all 1,000 Capital One branches in the application process to make sure the accounts were open within 48 hours. • Accountable for the business internet department opening up a minimum of 200 business accounts per month and generate an average of $100,000.00 a month in revenue. Department goal has been met every month for the year of 2011. • Oversee 60 employees. Monitor service levels and real time forecasting schedules Coordinated several administrative and human resources functions such as greeting customers, performing filing, drafting correspondence, and working closely with vendors• Drafted and created a staff handbook, maintained employee files, and processed employee payroll.

Coordinated tour dates and selected tour management staff for casting of theatrical musical, “Halftime” Live which is currently “Drumline” Live (2005).Served as creative team member, assisting the producers of the movie, “Drumline” (2002).Coordinated and managed the food and beverage needs for the band members in the movie.

Managed the Charitable Contributions Foundation.Developed, implemented, and facilitated the annual marketing plan for the university’s homecoming festivities.Prepared and selected advertisements and promotional materials to market events to the college community. Developed terms and conditions for annual vendor contracts.Responsible for all contracts and bookings for celebrity guests during homecoming.

Responsible for and organized all contracts. Booked flights, hotel and transportation arrangements for “Hits from the Street” during east coast city tour.Managed and organized the host's events at college and university campuses.