Adrian Coard Email and Phone Number

Supervisory OversightCustomer ServiceAccount ReconciliationAccounts Payable / ReceiveableArchive file maintenance Excel Spreadsheets ADP/CICS systemsMicroSoft Office SuiteProfessional Multi-Media PresentationsProject Management

* Generate sales leads * Schedule and conduct business meetings with current clients * Make sales presentations to prospective and current clients* Analyze client business model, procedures and systems in order to provide creative solutions to problems & needs* Dodd-Frank cost basis analysis* Client maintenance

Coordinated group assignments & report to manager * Maintained control of all class action expirations & deadlines* Submitted instructions to vendors for all pending & future class actions * Processed payments to client & proprietary accounts* Internal control & suspense account reporting and reconciliation* Utilize ADP, DTC Clearstream & Euroclear systems to process & research client & firm account activity

global trust; ACCOUNTING / ADMINISTRATIVE: Risk Management: Identify, assess and mitigate risks associated with processing high liability risk financial transactions.Reconcile firm accounts and limit firm liability. Internal control & suspense account reporting, balancing & reconciliation.Prepare & disseminate spreadsheets detailing transaction effects on customer accounts & firm accounts.Utilize internal & external processing systems to facilitate customer & firm instructions. Customer Service / Problem SolvingAnalyse, research & answer inquiries from traders, client service representatives, and vendors.Research proprietary firm & client account discrepancies.Provide impeccable customer service to internal client operation units.Analyse then conduct research to determine corrective action and develop creative solutions to problems. Supervisory managementManage all aspects of day-to-day operations.Supervision of a group of 4-6 employees including evaluation, oversight & retention.Coordinate and monitor daily group assignments & workflow through direct & e-mail review

Conducted Group development, monitoring, training & staffing * Book entry & certificated transfers & exchanges* Settlements processing through multiple clearinghouses * Inter & intra department reconciliation * Internal control & suspense account reporting* Coordinated FOREX payments for foreign securities Domestic & International Mandatory & Voluntary Reorg Analyst- * Disseminated corporate actions information to affected clients* Accept, verify, validate & process client instructions * Process book entry & certificated transfers & exchanges through bank agents, brokers & clearinghouses (DTC, Euroclear, etc.) * Inter & intra department reconciliation Major achievements:Set-up & monitor overseas Corporate Actions operations & staff trainingWrite departmental P&P's for both Class Actions & 144A groupsAttract new business based on vale added 144A processing Supervise staff of 144A & Class Actions areas within department

Processed book entry & certificated exchanges (i.e. forward/ reverse splits, mergers etc.) through bank agents, brokers & clearinghouses (DTC, Euroclear, etc.)* Processed bond redemption payments (P&I) & research * Inter & intra department reconciliation * Utilize ADP, DTC Clearstream & Euroclear systems to process & research client & firm account activity

Processed book entry & certificated exchanges (i.e. forward/ reverse splits, mergers, spinoffs, etc.) through Clearinghouses (DTC, Euroclear, etc.), brokers & bank agents ( AST, BONY)* Processed bond calls (F/C & P/C) & redemption payments (P&I)* Processed reorganization related dividend payments * Inter & intra department reconciliation * Utilize ADP & DTC systems to process & research client & firm account activity Major achievements:Processed 12 month backlog of mandatory exchange processing in two weeks Instituted new policies & procedures to eliminate backlogs & errors

Processed book entry & certificated exchanges (i.e. forward/ reverse splits, mergers, spinoffs, etc.) through Clearinghouses (DTC, Euroclear, etc.), brokers & bank agents ( AST, BONY)* Processed mandatory mergers & exchanges affecting client accounts through * Maintain SEC Aged Transfer compliance* Inter & intra department reconciliationMajor achievements: *Processed backlog of mandatory exchange processing in two weeks*Research, monitor & clean -up all outstanding physical Aged Transfer items

Processed book entry & certificated exchanges (i.e. forward/ reverse splits, mergers, spinoffs, etc.) through Clearinghouses (DTC), brokers & bank agents ( AST, BONY)* Conducted Bond Partial Call Lotteries * Processed Bond calls (F/C & P/C) & redemption payments (P&I)* Processed reorganization related dividend payments * Inter & intra department reconciliation* Utilize ADP & DTC systems to process & research client & firm account activity