Adrian Hudulin

Adrian Hudulin Email and Phone Number

Transforming Organizations through People Development @ PRO Customer
Adrian Hudulin's Location
Timiş, Romania, Romania
Adrian Hudulin's Contact Details

Adrian Hudulin work email

Adrian Hudulin personal email

n/a
About Adrian Hudulin

With fifteen years experience as a manager & leader, with managerial roles both at the branch network and the head office level, I enjoyed working for large multi-national financial institutions in Romania, ABN AMRO Bank and Royal Bank of Scotland (14y), as well as for the Romanian owned middle sized Carpatica Bank (3y). Entrusted by my employers with important roles, I had the opportunity to progress and develop my skills. Leadership, Organizational Transformation, Service Excellence, Client Service & Operations, Branch Network Management, Process Improvement, Internal Communication, Learning and Development, Change Management, are some of the key areas of expertise.Starting with 2016 I decided to share my knowledge and experience with more companies and individuals, as consultant, adviser and facilitator.

Adrian Hudulin's Current Company Details
PRO Customer

Pro Customer

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Transforming Organizations through People Development
Adrian Hudulin Work Experience Details
  • Pro Customer
    Senior Consultant
    Pro Customer Aug 2021 - Present
    Timisoara/ Bucharest
    Build educational and commercial transformation projects for Sales.Facilitate workshops with the objective of changing the perception and effectiveness of the sales activities of the organizations.
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  • Pathos Leadership
    Change Advisor
    Pathos Leadership Jan 2020 - Present
    Romania
    Support organizations and individuals to manage change and to achieve their business and professional goals.Build and develop change management capabilities, resources, skills and mindset.Manage resistance, gain support and enable the project teams and organizations to implement projects and initiatives with expected results.
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  • Train To Excellence
    Senior Consultant And Facilitator
    Train To Excellence Aug 2017 - Present
    Timis County, Romania
    Build and implement personalized organizational transformation programs both at organizational and departmental level.Facilitate workshops designed on real challenges of the clients: defining and executing strategic goals, improving processes, building communication, etc.Advice customers on various topics within area of expertise: Service Excellence, Customer Service, Operations, Change Management, Learning & Development, Internal Communication, etc.
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  • Qualians
    Senior Consultant And Trainer
    Qualians Aug 2016 - Present
    Timisoara/ Bucharest Romania
    Facilitate workshops focused on key business skills: improving processes, managing projects, Facilitate workshops with managers on leadership and management tools.Build tailored solutions for companies, based on strategic objectives, business context, and development needs.
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  • Banca Comerciala Carpatica
    Director Of Service Excellence And Organisational Transformation
    Banca Comerciala Carpatica Mar 2013 - Jun 2016
    Sibiu County, Romania
    Set up and lead the Service Excellence and Organizational Transformation Unit with the strategic goal of building a customer oriented culture in a flexible and agile organization.
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  • Royal Bank Of Scotland
    Head Of Service Excellence
    Royal Bank Of Scotland Jul 2010 - Oct 2012
    Timisoara/ Bucharest, Romania
    Lead the Service Excellence Unit as an important driver towards customer satisfaction and people development in the following areas: Customer Management, Branch Support, People Development, Internal Communication and Bucharest Headoffice Customer Logistics.
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  • Royal Bank Of Scotland
    Head Of Change Management Branches
    Royal Bank Of Scotland Mar 2010 - Dec 2010
    Timisoara/ Bucharest, Romania
    Coordinate the Branch Transformation Project with the goal of enhancing revenues, optimize expenses while achieving better customer service and operational risk management in the branch network.
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  • Royal Bank Of Scotland
    Regional Branch Operations Coordinator
    Royal Bank Of Scotland Oct 2008 - Mar 2010
    Timisoara, Romania
    Coordinate Operations and Customer Services within the branch network, in order to provide high quality services both external and internal clients and to ensure consistency of approach with the bank’s objectives.(same as previous role under ABN AMRO, re-branded in October 2008)
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  • Abn Amro Bank N.V.
    Regional Branch Operations Coordinator
    Abn Amro Bank N.V. Jun 2004 - Oct 2008
    Tirgu Mures/ Timisoara, Romania
    Coordinate Operations and Customer Services within the branch network, in order to provide high quality services both external and internal clients and to ensure consistency of approach with the bank’s objectives.
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  • Abn Amro Bank N.V.
    Branch Operations Manager
    Abn Amro Bank N.V. Nov 2003 - Jun 2004
    Pitesti, Romania
    Organize and co-ordinate customer services and operational activities in ABN AMRO (Romania) Pitesti branch. Ensure proper management of all the bank’s local resources, including Human Resources.
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  • Abn Amro Bank N.V.
    Branch Manager
    Abn Amro Bank N.V. Nov 2001 - Nov 2003
    Baia Mare, Romania
    Manage the branch and represent the bank in the local and regional market. Maintain and improve existing corporate client relationships, increase customers portfolio.
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  • Abn Amro Bank N.V.
    Clerical/ Operational Roles
    Abn Amro Bank N.V. Feb 1998 - Nov 2001
    Timisoara, Romania
    Chief Teller: Supervising and coordinating the activity of the Cash Area of Timisoara Main Branch and Agency (2 years and 3 months)Cash Supervisor: Supervising and coordinating the activity of the Cash Area in Timisoara Agency (6 months)Cash Teller:Customers requests direct handling , system processing of bank’s cash transactions (11months)
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Adrian Hudulin Skills

Banking Management Retail Banking Commercial Banking Change Management Strategy Portfolio Management Risk Management Cross Selling Team Management Branch Banking Leadership Team Leadership Relationship Management Credit Credit Risk Payments Private Banking Operational Risk Management Customer Service Business Analysis Financial Markets Corporate Branding Branch Management Training Financial Analysis Human Resources Cash Management Brand Awareness Financial Institutions

Adrian Hudulin Education Details

Frequently Asked Questions about Adrian Hudulin

What company does Adrian Hudulin work for?

Adrian Hudulin works for Pro Customer

What is Adrian Hudulin's role at the current company?

Adrian Hudulin's current role is Transforming Organizations through People Development.

What is Adrian Hudulin's email address?

Adrian Hudulin's email address is ad****@****xnet.ro

What schools did Adrian Hudulin attend?

Adrian Hudulin attended Asebuss Business School, The Open University, Politehnica University Of Timisoara.

What skills is Adrian Hudulin known for?

Adrian Hudulin has skills like Banking, Management, Retail Banking, Commercial Banking, Change Management, Strategy, Portfolio Management, Risk Management, Cross Selling, Team Management, Branch Banking, Leadership.

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