Adrian James Email & Phone Number

Singapore

- Monitor/Clear the entire (EN) English Market’s response received cases to ensure it meets with the clients Service Level Agreement.- To provide post-sales customer service support /troubleshooting support through email/phone/chat to the client's B2B customers- To support advertising customers and deliver consultative support- Perform data analysis to improve advertising customer experience and ensure higher return in investment- Gather client and partner feedback to… Show more - Monitor/Clear the entire (EN) English Market’s response received cases to ensure it meets with the clients Service Level Agreement.- To provide post-sales customer service support /troubleshooting support through email/phone/chat to the client's B2B customers- To support advertising customers and deliver consultative support- Perform data analysis to improve advertising customer experience and ensure higher return in investment- Gather client and partner feedback to enhance ad products and the customer experience*- Employee of the Year EN Team 2018/19 Show less

Penang, Malaysia

- To create Zero Defect Awareness Communication to all the employees by people engagement in quiz and idea bank via the available communication channels by displaying boards/posters, TV display & emails.- Directly involved for the Zero Defects Mindset Culture Training for Gemba Owners. Completed the training for almost 2000 Manufacturing Specialists within 4 months.- To interview & identify the operators (MS) which has practiced the ZD mindset culture after the training and share it… Show more - To create Zero Defect Awareness Communication to all the employees by people engagement in quiz and idea bank via the available communication channels by displaying boards/posters, TV display & emails.- Directly involved for the Zero Defects Mindset Culture Training for Gemba Owners. Completed the training for almost 2000 Manufacturing Specialists within 4 months.- To interview & identify the operators (MS) which has practiced the ZD mindset culture after the training and share it every quarterly during the company Townhall meeting.- To conduct & facilitate the Kaizen activities companywide for the employees continuous improvement projects.- To coordinate & assist the QIC competition champion for the upcoming competition in 2017/8.- Prepare biweekly reports on the status of the Zero Defects Training, Kaizen Activity Tracking List & the QIC competition status for companywide communication.- Involved in qualifying/buy-off the machines & materials for ESD safe usage. Show less

Penang, Malaysia

- Act as a single point of contact for all customer inquiries related to import clearance over the telephone.- Advise customers on import documentation requirements.- Monitor tracers for shipments held by customs until they are cleared & released for delivery.- Release all cleared shipments, liaise with counterparts in other locations; follow up on payments, correct paperwork submission and destruction of shipments at request.- Act as a liaison between customs broker… Show more - Act as a single point of contact for all customer inquiries related to import clearance over the telephone.- Advise customers on import documentation requirements.- Monitor tracers for shipments held by customs until they are cleared & released for delivery.- Release all cleared shipments, liaise with counterparts in other locations; follow up on payments, correct paperwork submission and destruction of shipments at request.- Act as a liaison between customs broker, shipper/recipient, airline personnel & origin regulatory agencies to obtain necessary customs documents for import clearance.- Prepare reports to expedite customs Show less

Penang, Malaysia

- To respond to customer’s enquiries from time to time and take charge of any jobs and duties request from superior.- Set and manage the duty roster.- Key in all the data for newly joined customer’s as a member including preparation of terms and condition.- Booking Personal Training sessions for new members.* To advise customer with any inquiries such as:--Freezing Membership-Renewing Contract-Cancellation of Membership-Missing Belongings.-Complaint-… Show more - To respond to customer’s enquiries from time to time and take charge of any jobs and duties request from superior.- Set and manage the duty roster.- Key in all the data for newly joined customer’s as a member including preparation of terms and condition.- Booking Personal Training sessions for new members.* To advise customer with any inquiries such as:--Freezing Membership-Renewing Contract-Cancellation of Membership-Missing Belongings.-Complaint- Handling incoming calls and advising them respectively.- In charge of companies revenue on MOTTO Charge. Show less

Penang, Malaysia

Penang, Malaysia

- To respond to customer’s enquiries from time to time and take in charge of any jobs and duties request from superior.- Greet members during check in and checkout mannerly.- Provide member's need such as towels, and other equipment.- In charge for stock and equipment used for the gym.- In charge for payment collection for mid and end of the month.- Working schedule preparation.- Handling incoming calls.- Check amenities and other stock items, etc.

Bachelor Of Engineering In Electrical And Electronics Engineering, Electrical And Electronics Engineering

Diploma In Electronics And Telecommunication Engineering, Electronics And Telecommunication Engineering