Adrian Majewski Email & Phone Number

Gdańsk, Pomorskie, Poland

• Responsible for working with the Citrix suite and integrating with the current network configuration and VMware environments to design solutions for new systems and enhancements to existing systems.
• Designated Citrix and xenapp's point-of-contact to work with Tier II/III.
• Citrix updates, fixes and general maintenance.

Gdańsk, woj. Pomorskie, Polska

• Maintenance of Windows Server systems
• Administration and support of hypervisor layer
• Administration of Citrix environment Citrix XenDesktops/Xenapp
• Monitoring health, stability and capacity of Citrix farms
• Installation of patches and updates to infrastructure (WSUS/SCCM)
• Responsibility for endpoint protection (anti-virus/data encryption) using McAfee ePolicy Orchestrator and maintain two factor authentication leveraging RSA Secure ID

Gdańsk, woj. Pomorskie, Polska

• Assisted with the day to day operation of the Site Engineer and support tasks
• Setup, configuration and deployment of workstations, laptops and mobile devices
• Developed and applied automated processes for deployment and support
• Maintained Documentation
• Operated Helpdesk Phone support & at-desk support to the end user
• Assisted with network configurations

• Managed a team of 11 onSite Engineers dedicated to support PolskaPress Grupa all around in Poland at 7 main departments (Warszawa, Gdansk, Lodz, Poznan, Krakow, Sosnowiec and Wroclaw)
• Delivered a responsive and effective support service for client incidents and service requests ensuring escalation to relevant teams in line with SLAs
• Escalation point for major incidents
• Planned staffing rotas to ensure that required levels of staffing are available at all times
• Monitored, measured and reported on team performance

Gdańsk, woj. Pomorskie, Polska

• Onsite IT suport at Polskapress Grupa department Dziennik Bałtycki (main office located in Gdańsk + 17 small departments located all over Pomorskie)
• Managed all requests logged into the queue
• Diagnosed incidents and implemented suitable changes to environment
• Reduced the number of repeat issues through route cause analysis
• Fixed and conserved IT equipment
• Coached users to ensure processes and procedures are up to date and followed

Gdańsk, woj. Pomorskie, Polska

Managed archivist team

Belfast, Zjednoczone Królestwo

All kind of warehouse work