Adrian Mak

Adrian Mak Email and Phone Number

Senior Consultant (Manager) at NCS Group @ NCS Group
singapore, singapore
Adrian Mak's Location
Singapore, Singapore
About Adrian Mak

Experienced Senior IT Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Solutioning, Costing, Management, Networking, Requirements Analysis, ITIL, and Project Management. Strong in Service Desk and Contact Centre operations management. Strong consulting professional graduated from Nanyang Polytechnic.

Adrian Mak's Current Company Details
NCS Group

Ncs Group

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Senior Consultant (Manager) at NCS Group
singapore, singapore
Website:
ncs.com.sg
Employees:
5362
Adrian Mak Work Experience Details
  • Ncs Group
    Senior Consultant
    Ncs Group Apr 2006 - Present
    Singapore
    PROFESSIONAL PROFILE• Transition, Transformation and Operations management with 16 years of experience.• Adept at developing and implementing operation strategies, continuous service improvement and process management.• Utilizing Lean Sigma Six practice to drive efficient processes and delivery.• Utilizing COPC Methodology to drive and deliver excellent customer experience.• Utilizing ITIL framework of best practices and systematic approach to deliver IT Services.• Stakeholders Management - Senior Management • Team management of 10 to 40 direct reports.• Technical Pre-Sales for Service Desk. Comprising of solutioning, costing, proposal and presentation.
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  • Ncs Group
    Technical Pre-Sales
    Ncs Group Aug 2019 - Aug 2021
    Singapore
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Adrian Mak Education Details

Frequently Asked Questions about Adrian Mak

What company does Adrian Mak work for?

Adrian Mak works for Ncs Group

What is Adrian Mak's role at the current company?

Adrian Mak's current role is Senior Consultant (Manager) at NCS Group.

What schools did Adrian Mak attend?

Adrian Mak attended Nanyang Polytechnic.

Who are Adrian Mak's colleagues?

Adrian Mak's colleagues are Tee Yee Bon, Rajkumar Srinivasan, Christine Ong, Ravindh Mathivanan, Wesley Kok, Darryll D'wayne Bustillos, Nivetha Velmurugan.

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