Effective team leader and strategist, with strong interest in business development, digital disruption and e-commerce, marketing communications, people and organizational development, and results management. Has 17 years of experience in designing operational processes, financial management, market interventions and training programs that prioritizes the customer/client. Is a proven problem-solver at work, and a reliable operations manager in a dynamic and flexible work environment. Has experience and significant professional maturity to report to business owners and senior executives.