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Adrian Marks is listed as TEX Coach Performance Lead at Optus at Optus, a company with 10167 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Adrian Marks.
Adrian Marks previously worked as TEX Coach Performance Lead at Optus and Coach at Optus. Adrian Marks holds Diploma Of Business, Business Administration, Management And Operations from Swinburne University Of Technology.
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I'm a result driven Performance-Coach currently working at Optus. One would describe me as an individual who seeks out new challenges and opportunities while striving for individual development. My skill set and expertise over the past couple of years can be spread out across various sectors in the Telecommunication industry.
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A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
- Sales performance lead: Tracking Trends, Adapting solutions for multiple communities, Providing insights to SLT, Strategic future planning, Implementing Strategy. - Sales Master Coach: In the moment Sales Guidance, Creating and delivering sales content, Reshaping the way we focus on individuals to find creatives solutions tailored to each individual..
Melbourne, Victoria, Australia
- Be a point of contact within the community if a solution is required with a given task - Researching, analysing, and predicting trends to prepare and provide necessary and crucial information across the community or wider network- Applying outlined procedures and constantly seek for better processes to achieve maximum outstanding results - Liaising with.
Melbourne, Victoria, Australia
- SME Support throughout the community, this consists of in the moment support to our agents - Accessed and interpreted reports and analytics around community performance and used the data to drive community performance - Provided multi-faceted coaching, E.g., one on one performance reviews, side by side assistance, live/ reflective QA of interactions.
Melbourne, Victoria, Australia
- Pioneered team for virtual training for new starters during COVID-19 ultimately expanding and changing the way we operate the business models- SME/Coach for retail team on messaging platform for retail staff team- Effectively monitored, moderated, and engaged with customers via digital platforms and voice.- Offered solutions that are tailored to.
Melbourne, Victoria, Australia
- Consistently achieved daily and monthly KPI’s- Troubleshooted problems with customers to satisfy their needs- Assisted other reps with their issues to get resolutions for their customers- Continually delivered Optus values- Proactively undertaken ownership in my own and beyond my roles- Maximised existing customer value through up-sell and cross-sell.
Melbourne, Victoria, Australia
- Progressed from 2IC to Store Coordinator- Completed future leaders’ program - Created Rosters and Overseeing Payroll - Handled recruitment and termination of employees - Organized & directed departments to meet requirements of the business- Handled complaints & providing appropriate solutions. - Managed customer escalated enquiries through to resolution.
Melbourne, Victoria, Australia
- Frame building for domestic homes across multiple contractors (Private and Builders)- Single and double story constructions inclusive of garages, pergolas, decks & units.- Fast paced delivery: Single story completion in 3 days, Double Story construction in 5 days. - Proficient in everything from Reading Plans, Plate cut out, Bulkhead Instillation, Floor.
Other employees you can reach at optus.com.au. View company contacts for 10167 employees →
Brett Harrison
Colleague at Optus
Greater Sydney Area, Australia
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Michael Angus
Colleague at Optus
Adelaide, South Australia, Australia, Australia
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Laura Nesbitt (Née White)
Colleague at Optus
Greater Sydney Area, Australia
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Myah Rosefinch
Colleague at Optus
Greater Sydney Area, Australia
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Daniel Kelley
Colleague at Optus
Sydney, New South Wales, Australia, Australia
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Nafis Chowdhury
Colleague at Optus
Sydney, New South Wales, Australia, Australia
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Andrew Driscoll
Colleague at Optus
Greater Sydney Area, Australia
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Larry Francis
Colleague at Optus
New South Wales, Australia, Australia
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Jacky Yang
Colleague at Optus
Greater Sydney Area, Australia
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Catherine Morgan
Colleague at Optus
Greater Sydney Area, Australia
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Activities and Societies: Major; Information systems Minor; Information technology
Quick answers generated from the profile data available on this page.
Adrian Marks works for Optus.
Adrian Marks is listed as TEX Coach Performance Lead at Optus at Optus.
Adrian Marks is based in Greater Melbourne Area, Australia, Australia while working with Optus.
Adrian Marks has worked for Optus, Bunnings, and Swann Building.
Adrian Marks's colleagues at Optus include Brett Harrison, Michael Angus, Laura Nesbitt (Née White), Myah Rosefinch, and Daniel Kelley.
You can use AeroLeads to view verified contact signals for Adrian Marks at Optus, including work email, phone, and LinkedIn data when available.
Adrian Marks holds Diploma Of Business, Business Administration, Management And Operations from Swinburne University Of Technology.
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