Adrian Murrell Email & Phone Number

Friary Court, Crutched Friars, London Ec3N 2Ae

I'm Credit Controller for their vast global Shipping account.

London, United Kingdom

Charles Taylor is a leading provider of professional services to clients across the global insurance market. We are highly regarded in the industry for providing high quality outsourced management and technical services, employing a wide range of experts who put clients at the heart of what they do.I provided Credit Control on the Aviation & Marine accounts which previously included Energy/ Natural Resources, for the Working Capital Team. This involves the account management for both Live and Legacy accounts that operate within the London and Open Market. My main responsibilities include reconciliation of multi currency accounts, creating & sending out monthly Statements of Account and Invoices, chasing outstanding fees/debt, by telephone and e-mail. I created/maintained accurate case history notes on in-house database (CMA). Provide a weekly cash forecast to my Manager, The Head of Credit Control UK & Shared Services for management reporting. I also review aged debt and prioritise all aged items, together with the sundry account on a regular basis to ensure my accounts are kept accurate and up to date. Once payment's received, I provide a detailed breakdown for the cash allocation team, so that they can reconcile and allocate the cash easily. I've successfully trained new staff, based in London and those from our offshore service company to maintain business continuity. I enjoy building & maintaining strong business relationships both internally & externally and encourage a collaborative approach. I use Xchanging's IMR facility, to obtain Leaders Agreements, and collaborate with colleagues, syndicates and brokers to obtain UMR's and UCR's so our fees can be processed and collected promptly via ECF. I also participate at weekly Credit Control Team Meeting's and regular Marine & Aviation Ledger reviews.

Lloyds Of London, One Lime Street, London Ec3M 7Ha

A six month FTC (Fixed Term Contract) role with in the Credit Management Team at Sompo Canopius Syndicates 4444 and 958 in Lloyd's of London. Working within the small Direct Settlement Accounts Team, my principle duties included: Reconciling and allocating large value and volumes of multi-currency cash receipts on a daily basis on Cover Holder and Broker accounts. I utilised Subscribe data base, SUN accounting ledger system and IMR - Insurers Market Repository (Xchanging Database). Carry out reconciliations on Coverholder direct settlement accounts between cash received and London Premium Advice Notes (LPAN's) and Bordereu processed by the in-house broker, Canopius Broker Services (CBS). Promptly Investigate and resolve any differences, including unmatched and unallocated cash, liaising with other departments as required. Built strong business relationships with offshore service company and our CBS Team, to enable premiums and adjustments to be processed promptly. Adhered to all internal and external regulatory requirements. Took ownership and personally responsible for the review, monitoring and handling of all legacy claim issues, submitting LCCF's (London Claim Collection Forms) to Xchanging on a weekly basis, ensuring all were processed promptly and within SLA timescales. Coded all new Cash Receipts to the relevant underwriting year of account (YOA.) for Cashiers/Treasury, prior to me completing the allocation on the SUN accounting system. Create, modify and formulate a ledger on a daily basis, together with any ad-hoc duties as required. Attend and contribute to weekly Credit Management Team meetings with Direct Settlement Accounts Manager, team and the CBS team. I successfully completed two compliance training courses.

2 Minster Court, Mincing Lane, London, Ec3R 7Pd

A six month contract at Price Forbes Insurance Brokers as NST Credit Controller, (NST-Non Statutory Trust), a client facing role responsible for multi class accounts on a global book of business, although principally with North American clients. I was responsible for the prompt settlement and allocation of outstanding premiums, premium adjustments and claims payments ensuring these were chased regularly by email and telephone to ensure premium payment warranties (PPW's) to Underwriters were met on time. Occasionally I contacted Underwriters to request PPW's to be extended to ensure warranties were not breached. I prepared and dispatched Client statements world wide, including UK and North American Accounts. My daily duties included the allocation of cash, arranging settlement of claims and RP's (Return premiums) and Commission payments, re-posted cash and created cash journal's and handling internal and external queries by email and telephone. Regularly resolved unmatched and unallocated cash and was responsible for the reconciliation and allocation of cash receipts for internally and externally generated accounts, using the TWINS system database, to maintain accurate and up to date accounts/Ledger. Pro-actively used numerous KPI reports daily and capitalised on my tenacious chasing skills to chase outstanding debt worldwide, building strong business relationships to facilitate the prompt settlement of outstanding debt. Thus ensuring PPW's met the 30 day warranty, maintained concise case history notes for management reporting and aged debt purposes, along with various other ad-hoc duties. Attended and contributed to Credit Control Team meetings.

7 Bishopsgate, London, Ec2N 3Ar

A temporary contract position as a Class Underwriter's Assistant at Pioneer Underwriters, Lloyds MGA, being part of the Liberty Group, where I provided operational support to the Engineering / Construction Class Underwriter. My principle duties included accurate entry of all risks and endorsements on to the ECLIPSE database, IMPACT database for CAT modeling and DMS (Data Management System) for archive purposes. Rigourously maintained accurate underwriting records by recording all relavant policy amendments and updates, to ensure policies were accurate and maintained to the highest standard. Copied and scanned slips and specific risk information to the client folders and database. Filed all relavant email and endorsements to client folders. Updated Premium, Loss Ratios and EPI's etc. on all risks, on the in house Excel spreadsheet for Business Plan Reporting, to assist strategic underwriting decisions and management of operational performance against Service Level Agreements. Obtained Divisional Directors sign-off on all underwritten risks. Supported the class underwriter by attending and participating at internal meetings, lunches and CAT model training.

London Underwriting Centre (Luc) 6Th Floor, 3 Minster Court, Mincing Lane,London

Provided Operational Support to the BHIIL Underwriting Team, including the accurate & effective handling of a $500m multi-national underwriting portfolio across the following classes of business: Marine Energy, both Upstream and Downstream, Marine & Non-Marine Construction, Specie (cargo), Mining, Space, North American Casualty, Medical Malpractice, Specialty Insurance, and the Aon Sidecar and Willis 360 Facilities. Primary Responsibilities: Accurate and timely processing of all new and renewal business onto the companies database, ensuring there were no errors or omissions. Monitored and regularly chased brokers, to ensure all endorsements relating to deposit premium adjustments, were received. I provided a Quarterly report to the Actuarial Analyst regarding brokerage. I used IMR (Insurers' Market Repository) being the Xchanging bureau system/database, for accurate recording and reconciliation of broker accounts. Having an eye for detail, I diligently completed Ad-hoc projects within time-frames. For Compliance, Management Reporting, Audit and PRA (Prudential Regulation Authority) requirements, I ensured all scanning, filing and archiving of underwriting records were maintained in a professional manner. Attended and contributed to monthly Operations team meetings.

London Underwriting Centre (Luc) 6Th Floor, 3 Minster Court, Mincing Lane,London

I've comprehensive knowledge of Insurance Broker Accounts and Reinsurance Company accounts, with the confident handling of over 70 European / Worldwide multi-currency accounts. Skilled and experienced in handling Excess of Loss (XOL) and Proportional and Non-Proportional Marine, Energy and Aviation Treaty accounts. I utilised my good communication and interpersonal skills to forge excellent working relationships with brokers and reinsurers and regularly surpassed targets. I prioritised large reinsurance collections, ensuring reconciliation and settlement of outstanding claims/debt, was within the 90 day time-frame. Worked on complex international reconciliations involving currency swaps, reposting and Nil Receipts. Resolved all unmatched cash. I maintained accurate and concise case history notes for inclusion in Aged Debt reports, which were used in Direct Offsets and monthly Credit Control Team meetings which I participated in and attended to review progress, targets and discuss complex claims. I organised all my own filing and archiving to a professional standard on a regular basis, for compliance and audit requirements, along with numerous other responsibilities and ad-hoc projects.

Lloyds Avenue, London Ec3.

I monitored CAT losses and claims aggregations for the Marine Reinsurance 'Whole Account' protection programme, and utilised the LPC, LIMNET and In-house database to ensure records were kept accurate and up to date. I regularly checked Reuters reports for major CATS. I was also responsible for chasing outstanding and overdue premiums on the Facultative, Marine Hull, Liability, Energy and Cargo account, to ensure premiums were collected and targets met within the designated time-frames.

Institute Of London Underwriters - Ilu. 49 Leadenhall St. London, Ec3.

As a Marine Hull - Assistant Underwriter, I worked face to face with Underwriters and Brokers in the Marine Underwriting Room within the Institute of London Underwriters (ILU). I assisted the Marine HULL account underwriters and achieved underwriting authority to sign policy endorsements, policy extention's, HC's, premium adjustments and signing slips along with various other tasks and projects. I organised Facultative Reinsurance and agreed Cover Notes and ensured the Security provided, met rating guidelines. I was also responsible for the administration of the Marine Hull, Cargo, Energy and Liability accounts. I also trained, motivated and supervised the Underwriting Assistant to ensure all accounts were handled smoothly and accurately, to maintain service standards at all times.

Institute Of London Underwriters (Ilu), 49 Leadenhall St. London Ec3.

I provided administrative and technical support to six Underwriters on the Marine Hull, Energy (Upstream & Downstream), Liability and Marine Cargo & Goods in Transit accounts and dealt with Brokers face to face within the Marine Underwriting room of the ILU (Institute of London Underwriters). I ensured policy data was recorded swiftly and accurately and I was responsible for organising any Facultative Reinsurance required. I then chased the Brokers and Reinsurance companies for the reinsurance cover note and approved the reinsurance security. Responsible for all archiving of Brokers Slips, Declarations and Endorsements.

High Holburn, London (Hq).

I worked as a Life Assurance Technician, within the Registry department, working on UK Personal Life Assurance Business.