Adrian Putman Email & Phone Number

Aurora, Co, Us

Aurora, Colorado, United States

- Work with automated, cutting edge, robotic machinery in a fast-paced production oriented environment where meeting volume standards is mandatory. - Operate, maintain, diagnose and repair machinery consistently and correctly over an 8 to 10 hour shift. - Move inventories of coin after robotic process complete. - Control chain of custody for coin inventories through automated process. - Adhere to all mandates and policies required by Supervisor. - Communicate verbally with co-workers and management.

Denver, Colorado, United States

-Greet guests and team members in a friendly and welcoming way-Smile and provide a warm welcome/thank you/good night to all guests-Offer assistance in locating seats, concession stands, ATMs, smoking sections, bathrooms, etc. in arena and/or at our outdoor venue-Assign and supervise staff duties including kiosks, escalators, wheelchairs, elevators, handouts, etc.-Determine action to be taken in response to customer complaints or problems; consults with other Supervisors and Managers to determine best course of action for unusual problems or situations-Train and coach staff on position responsibilities and expectations-Hold staff accountable by addressing performance concerns, recognizing positive staff behaviors, and addressing uniform issues-Work with other Supervisors to ensure all staff duties are covered-Maintain a positive, professional working relationship with all building partners and works with all departments to assure highest quality experience for our guests-Utilize a radio to communicate during events-Complete written event report after each shift to communicate staff and guest concerns and recognition of positive staff behavior-Report to Guest Experience Management of on-going problems; offers suggestions for solution; follows up to ensure issues are addressed and problems resolved-Work as a Guest Relations Representative when not scheduled as a Supervisor-Participate in the Memorable Moments staff recognition and training program-Ability to work a varied, part-time schedule including weekends, evenings, holidays and playoffs

Denver, Colorado, United States

Customer Service-Provide world-class service to all guests of Empower Field at Mile High to ensure their expectations are exceeded or met and their overall experience is positive and memorable.-Maintain thorough knowledge of the venue policies, fan code of conduct, and event information, and enforce the policies to ensure the safety, security, and enjoyment of all guests.-Work closely with the Supervisor, Guest Relations management, and other stadium staff to resolve customer issues and concerns in a timely and efficient manner.-Complete all necessary incident reports.-Interact with all guests in a professional and respectful manner.-Be flexible and ready to work any other duties as assigned.Ticket Taking-Greet guests as they enter the building and provide directions and information as needed.-Scan guests’ tickets with a smile and friendly greeting.-Assist guests with ticket issues, resolve them when possible, and escalate to the Supervisor as needed.Ushering-Greet guests and check their tickets as they enter their seating section, directing them to their designated seats.-Proactively monitor for and report fan code of conduct issues and maintenance concerns using an electronic device.-Serve as the liaison for your assigned seating section(s).Greeter/Access Control-Smile and greet guests as they approach the restricted area.-Check guests’ tickets to ensure they have access to the designated area.

- Assists in all aspects of event day preparation and execution.- Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, and direct traffic coming in and out of the venue.- Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities , and events.- Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.- Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.- Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.

Greenwood Village, Colorado, United States

•Deliver auto parts to customers, wholesale accounts, and vendors to ensure excellent customer service.•Verify invoice details against the purchase order for each customer pick-up to maintain accurate records. •Maintain an organized and efficient delivery process, including daily logs of pick-ups and deliveries.•Responsible for closing duties that include stocking, inventory, and receipt reconciliation.•Represent the company by maintaining a professional appearance of the auto parts department

Denver, Colorado, United States

•Maintained cleanliness of rental vehicles by washing and vacuuming the interior of vehicles to ensure customer satisfaction.•Provided excellent customer service by assisting passengers in placing and removing luggage. •Used various navigation apps to determine the best possible route to ensure timely and efficient transportation of clients.

Denver, Colorado, United States

•Provided great customer service by responding to guests’ inquiries in a timely and friendly manner. •Greeted and escorted guests to their tables while accurately maintaining a seating chart.•Communicated effectively with the kitchen staff and delivered guests’ food orders to the correct table.

Bachelor'S Degree, Marketing

Associate Of Arts - Aa, Business

Education record

Activities and Societies: Football

Sound Engineer Certification, Music Technology