Provide technical assistance to users experiencing online platform or website-related issues.Troubleshoot and resolve technical problems promptly and efficiently.Assist users with account setup, login issues, and password resets.Educate users on how to navigate the online platform effectively and maximize its features.Monitor the online platform for any potential issues or disruptions.Collaborate with the technical team to report and rectify any bugs or glitches.Stay… Show more Provide technical assistance to users experiencing online platform or website-related issues.Troubleshoot and resolve technical problems promptly and efficiently.Assist users with account setup, login issues, and password resets.Educate users on how to navigate the online platform effectively and maximize its features.Monitor the online platform for any potential issues or disruptions.Collaborate with the technical team to report and rectify any bugs or glitches.Stay updated on the latest features and changes within the online platform.Document common user issues and resolutions for future reference.Conduct regular quality checks on user interactions to maintain service standards.Identify areas for improvement in the online platform and suggest enhancements.Report and escalate critical issues to higher levels of support or management as needed.Gather user feedback and suggestions to improve the online experience.Monitor online reviews and ratings, addressing negative feedback professionally and constructively.Analyze user data and trends to identify opportunities for platform improvement.Generate reports on user satisfaction, issue resolution, and other key performance metrics. Show less

Learning and improving skills regarding the theory and practical aspect of software testingTesting and documenting an e-commerce website for final projectProviding support and feedback when required to my fellow colleagues

My responsibilities as a building site manager for Willmott Dixon Interiors include:• Taking part in the meetings at the tender stage with the possible sub-contractors• Inductions, tool-box talks and weekly health and safety audits with sub-contractors• Managing sub-contractors and performance on site• Keeping up to date on the health and safety regulations and ensure site complies with the law requirements/procedures• Resolving sub-contractors/operatives/clients queries… Show more My responsibilities as a building site manager for Willmott Dixon Interiors include:• Taking part in the meetings at the tender stage with the possible sub-contractors• Inductions, tool-box talks and weekly health and safety audits with sub-contractors• Managing sub-contractors and performance on site• Keeping up to date on the health and safety regulations and ensure site complies with the law requirements/procedures• Resolving sub-contractors/operatives/clients queries • Reviewing and accepting risk assessments and method statements of the sub-contractors and ensuring these are followed through • Ensuring materials required are delivered on time to site and checking the materials are as per the required specifications• Ensuring quality of the project is to the clients expectations and carry out quality control• Compile short term programme on a regular basis in order to meet and foresee any possible delays • Monitoring the programme of the project and managing any possible delays• Monitoring and managing emails/phone calls with upper management, clients, engineers and sub-contractors on a daily basis• Liaising with the site visitors, health and safety officers, clients delegates, architects and/or engineers• Carry out daily/weekly site inspections of site and surroundings and provide solutions to any irregularities that might be present• Mentoring and providing guidance to assistant/trainee build managers involved in the project Show less

My responsibilities as a contract’s manager for GPF Lewis include:• Ensuring the team complies with clients needs, H&S procedures and regulations • Organising tool-box talks and forms with the Health and Safety Manager for operatives and office staff• Interviews and inductions with sub-contractors, suppliers and future/current clients• Managing clients requirements and complaints• Communicating/mitigating performances of operatives, site managers and client/design… Show more My responsibilities as a contract’s manager for GPF Lewis include:• Ensuring the team complies with clients needs, H&S procedures and regulations • Organising tool-box talks and forms with the Health and Safety Manager for operatives and office staff• Interviews and inductions with sub-contractors, suppliers and future/current clients• Managing clients requirements and complaints• Communicating/mitigating performances of operatives, site managers and client/design team• Managing sub-contractors• Management reporting using various data tools for management information (project programmes, schedules, spreadsheets etc.) Show less

My responsibilities as a building site manager include:• Managing sub-contractors and performance on site• Keeping up to date on the health and safety regulations and ensure site complies with the law requirements/procedures• Resolving sub-contractors/operatives/clients queries• Reviewing risk assessments and method statements of the sub-contractors and ensuring these are followed through • Ensuring materials required are delivered on time to site• Ensuring quality of… Show more My responsibilities as a building site manager include:• Managing sub-contractors and performance on site• Keeping up to date on the health and safety regulations and ensure site complies with the law requirements/procedures• Resolving sub-contractors/operatives/clients queries• Reviewing risk assessments and method statements of the sub-contractors and ensuring these are followed through • Ensuring materials required are delivered on time to site• Ensuring quality of the project is to the clients expectations• Monitoring the programme of the project and managing any possible delays Show less

My responsibilities as building site manager include:• As above and:• Ensuring setting outs are as per drawings and specs• Daily allocation of the operatives and sub-contractors• Managing phone/email queries from the client/senior management• Ensuring the operatives have the right materials/tools to carry out the works• Scheduling tool-box talks for operatives

My duties as a carpenter include:• 1st fix and 2nd fix carpentry• Installation of door sets, including ironmongery• Installation of joinery items such as: kitchens, wardrobes, vanity units • Maintaining safe and clean work area by complying with procedures, rules, and regulations. • Working with provided drawings and highlighting incompatibility with functionality of certain items• Compile lists for necessary sundries, missing, incorrect or damaged items required to be… Show more My duties as a carpenter include:• 1st fix and 2nd fix carpentry• Installation of door sets, including ironmongery• Installation of joinery items such as: kitchens, wardrobes, vanity units • Maintaining safe and clean work area by complying with procedures, rules, and regulations. • Working with provided drawings and highlighting incompatibility with functionality of certain items• Compile lists for necessary sundries, missing, incorrect or damaged items required to be installed Show less