My experience to date:• Effective Leadership of a disparate team (20 FTE and 40 Volunteers) through a period of significant, dynamic and ongoing change• Effective Leadership of an organisation review redefining Charity Objectives, Vision and in the development of a focused sustainable development plan• 3 years of strategic leadership experience within the wider Voluntary sector (Director of Cornwall Youth Work partnership)• 3 years of partnership development and leadership as Chairman (acting) of Leave a Gift to Cornwall (LAGTC) a consortium of 18 member charities taking an innovative approach to the promotion and development of legacy giving• Extensive public speaking engagements including presentations to The Cornwall Chamber of Commerce, Voluntary Sector Conferences, Fundraising Events (up to 350 persons)• Extensive consultative positions and engagements with representatives of local Authority and National Government on issues from Child protection to Education policy and Social Enterprise.• 12 months of development of Social Enterprise ‘Brand’ to represent a range of socially orientated experience providers from across the county

Youth Hostels Association (England & Wales Ltd.):• 2009- 2011 Operations Manager Cornwall & South Devon (13 YHA sites)• 2008–2009 Group Performance Manager - Cornwall • 2005–2008 Group Manager - Cornwall • 1997–2005 Hostel Manager - YHA Treyarnon Bay• 1995–1997 Deputy Manager - YHA Broadhaven• 1993–1995 Team member - YHA Broadhaven, PembrokeshireExperience (YHA):• 18 years of operational experience • 6 years of area management experience (Cornwall and South Devon); responsible for leading a disparate group of individual teams towards common goals• Development and delivery of area strategy and financial budgets (13 individual sites); with responsibility for a combined 620 guest beds, 10 food and beverage operations with £2m of annual gross income and a peak season staff team of approximately 65 persons (plus in excess of 5,000 volunteering hours recorded/annum)• Active involvement in national strategy formulation with senior management teams; shifting operational focus towards achieving charitable aims (delivering beneficial experiences to young people), staff development and succession planning• Implementation of change programme and modern management practices• Delivery of a multitude of projects and objectives in a timely manner to a high standard• 12 years experience of delivering activity coaching and instructionAchievements (YHA):• Developed a small 30 bed operation at Treyarnon into an 80 bed site with a public café-bar (a first for YHA)• Led the business planning and fundraising to develop the café-bar facility and additional bed spaces at Treyarnon• Facilitating the capital investment strategy throughout the South West and delivering refurbishment projects in a timely manner and to a high standard • Driving the focus on customer excellence throughout my sites, achieving a mystery shopper average score of 90%