Adrian Roberts Email & Phone Number

Tabanan, Bali, Id

Desa Pekutatan, Bali, Indonesia

As General Manager of LOST Lindenberg in the breathtaking landscape of West Bali, I am dedicated to delivering exceptional guest experiences in a serene natural setting. With a focus on sustainability and community engagement, I lead a talented team to create memorable adventures and tranquil retreats for all our guests. My passion for hospitality and commitment to excellence drive our mission to make every stay unforgettable.

Gili Trawangan Lombok

General Manager At Majo Private Villas & Resort

Cambodia & Indonesia

I started as a Freelance contract worker in the hospitality management sector since August 2022 starting in Cambodia developing and managing daily operations in hostels, resorts and onboard departments on cruise ships in Indonesia & Australia.Structural team development.Business strategy planning.Revenue strategy & support.Team building & Training.Operations & Project Management.Events & Activity Organisation.Customer Relations Management.Health & Safety Procedures.Budget & Cost strategies.Customer Services Training.Management Development & Training.

Dubai, United Arab Emirates

Managed a 98-acre outdoor adventure resort, Hatta Wadi Hub with a team of 100+ across six departments, welcoming an average of 20,000 visitors weekly.Boosted turnover from AED 80,000 in September 2020 to AED 1,2 million by December 2020.Oversaw staffing, training, health and safety protocols, and financial management.Collaborated with the marketing and media team to enhance the park's visibility.Addressed HR concerns to improve staff morale.Partnered with Dubai Tourism to promote and develop Hatta Wadi Hub and Hatta Town through weekly programs and guides.Supervised the development of new activities, ensuring safety and timely project completion.

Hatta, United Arab Emirates

Designed and ran activity programs for up to 120 students, including hiking, kayaking, mountain biking, and rock climbingManaged 12 instructors at various locations in the UAE to deliver activities to school groupsCoordinated with accommodation and catering teams to manage operations and meet specific requirements such as dietary needsHandled ad-hoc requests to ensure client satisfaction

Llandudno, Wales, United Kingdom

Reorganized housekeeping department and then oversaw operations for the entire hotelImplemented new order process for linens and new staff rota system, resulting in 32% reduction in stock and increased efficiencyManaged daily operations including reception, restaurant, and guest relationsTrained and managed team of 18 staff

United Kingdom

Managed restaurant and bar facilities on board a ferryLed a team of 25 crew members on the passenger deckHandled queries and complaints from among 3500 passengers during 5-hour turnarounds

Keswick, England, United Kingdom

Managed front-of-house hotel team to provide high-quality guest experience from check-in to check-outOrganized functions and events such as weddings and parties for 200+ peopleOversaw guest welcome and check-in process and handled customer inquiries and complaints

Carmarthen, Wales, United Kingdom

My role involved overseeing the development and implementation of transportation strategies to ensure efficient and sustainable movement of people and goods. i would coordinate with local authorities, stakeholders, and community groups to plan and optimize transport networks, including roads, public transit and reload destinations. My duties were also to conduct and analyze traffic patterns, maintenance vehicle & trailer logs and ensuring compliance with regulations and policies.

United Kingdom

Higher National Diploma, Business Management, Level 6 Diploma

National Vocabulary Qualification, Transportation And Logistics Management, Nvq 3

High School Gcse, Business Administration, B