Adrian Saenz Email & Phone Number

San Antonio, Texas, United States

-Leads 8-member IT Asset Management, Unit Software License Managers, IT Warehouse team and 10 SharePoint Administrators-Load-balanced work center duties and adjusted the telework schedule to optimize in-building task coverage which delivered superior customer satisfaction rates-Prioritized team work tasks and briefed AFIMSC Director of Staff on updated.

San Antonio, Texas, United States

• As Primary Equipment Control Officer, delivered systems Info Mgmt and IT support to HQ AFIMSC and 14 sub-orgs. Determined customer rqmts and established working relations with 90 ITPCs for accountability of 52 eqpt.
• SME-level ITAM hardware life cycle management knowledge and oversaw FY23 tech refresh with 22 IT purchases and receipt of 1.8K assets valued at $1.525M for the AFIMSC enterprise
• Strong experience with IT inventory mgmt practices; developed/enforced 23 internal ITAM processes to effectively track 4.2K IT assets in Defense Property Accountability System (DPAS) and 3K+ additional assets (e.g..
• Forecasted annual IT budgetary requirements
• Cleared self-inspection MICT discrepancy for AFCEC inventory; subdivided 235-asset inventory into 5 accounts, trained new custodians and coordinated 190 transfer actions; guaranteed accountability of $217K IT.
• Mentored new hire ECO on PWCS management; oversaw program/enforced DAFMAN 17-1203 and Navy Spiral III policies, and mandated single mobile device inventory per Directorate; streamlined asset accountability and.

San Antonio, Texas, United States

• Established effective Software License Management program for 3 Air Force organizations to ensure software accountability, maintenance renewals, contract agreements and strict adherence to various Evaluated Products.
• Developed monthly Microsoft Access and Excel database queries merging network tools and sensors, including SCORE, DPAS, MECM, Active Directory, ACAS, BEUM/PWCS inventory, eMASS, HBSS and Tanium
• Collaborate on various projects with AFMC/A6 and DISA to include DMCC-S acquisitions, ADSV requirements and invited to beta-test new SCORE Power Bi-based report for functionality
• Developed a standardized software request process and streamlined the Cyberspace Infrastructure Planning System (CIPS) ticketing system by establishing workflow templates to expedite HW/SW procurement requests for.
• Effectively conducted historical research of records to determine software purchases and license utilization to formally establish the Software License Management program for AFIMSC, AFCEC, and AFICC; critical key data.
• Authored a cradle-to-grave software requisition process and devised a new software request SharePoint ticketing form that will ensure AFI compliance and reduced process time from 4 weeks to approximately 1 week

San Antonio, Texas, United States

Provided Tier I remote desktop support for the Department of Defense Health Community enabling mission critical care to the US Army, Navy and Air Force medical facilities and personnel worldwide. Utilized Remedy to open, troubleshoot and close IT tickets to directly support over 250 medical specific applications, to include AHLTA, CHCS, HAIMS, in addition.

Worked on 45 Top Secret IT systems projects to ensure global connectivity with satellites for remotely piloted aircraft, overseeing all aircraft system updates/upgrades to support global combat and manage multi-platform network systems. Established configuration management protocols to employ standardized requirements and processes for hardware.

Directed 96 personnel in a 24-hour operation, allocating resources across three work departments to implement efficient and accurate IT configurations, diagnostics, and troubleshooting of system incidents. Enforced strict technical order compliance for standard practices for all network hardware and software communication equipment.

Led group-level training for 500+ people to ensure compliance with work standards, achieving 98% compliance against a standard of 95%. Guided career progression for 518 organizational team members and developed employee-related programs which resulted in enhanced communication and collaborative teamwork. Led the Group Commander’s inspection program of five.

Managed a $34M deployable communications system to support air traffic control and engineered command and control requirements for 90 US/NATO multi-national field exercises. Coordinated with civil engineering and foreign national contractors to execute a $1.2M building renovation project and managed the secure access database and network for multiple.

Managed the Information Assurance program with oversight for accreditation packages, EMSEC, cryptographic material programs, Emergency Action Plans (disaster recovery), security audits, network architecture, compliance audits, database management, and development, implementation, and enforcement of organizational information management policies. Installed.

Edwards AFB, CA

Led 17 Engineers in numerous network upgrade projects which integrated voice, data, and streaming video, including four classified SIPR networks designed to increase security and connection speed on Edwards AFB and remote networks. Spearheaded a $12M Combat Information Transport System infrastructure upgrade to enhance base network security and.

Baghdad, Iraq

Managed the Iraqi theater circuit maintenance schedule and directed 900 outages for 34 sites supporting 150K combat warriors. Led a link migration project which relocated six primary trunk lines and five Network Operations services to strategic locations that ultimately enabled the US forces drawdown in Iraq. Spearheaded a system upgrade enabling a near.

Randolph AFB, San Antonio, TX

Supervised a team of 17 network managers managing 255 subnets and 65K IP address allocations for 11K clients across 64 geographically dispersed units. Implemented a $517K network equipment upgrade, managed a classified SIPR upgrade project, and achieved $250K in annual savings by installing four TACLANEs which supported a secure connection to Lockheed.

Provide emergency response and network support to 11K users, performing hardware/software installations, root cause analysis, systems analysis, and monitored secure and non-secure circuits. Flawlessly managed IT asset accounts.

Master Of Business Administration - Mba, Information Technology, 4.0

Bachelor Of Arts - Ba, Organizational Management

Activities and Societies: Golden Key International Honour Society SALUTE Veterans National Honor Society

Associate'S Degree, Electronic Systems Technology