Owning and managing a range of life investment products. Delivering fund options, marketing, product pricing, design and strategy and technical support Defining all related operational procedures and managing outsourced service providers. Controlling and managing all related risks. Leading a team of 7

Management of all products in these markets; responsible for leading the design, build and launch of new investment and savings products and for ensuring the ongoing competitiveness and compliance of existing ones. • Writing product market strategies for all markets.• Securing business approval for the implementation of product strategies by influencing key stakeholders and senior management.• Ensuring each strategy is subsequently implemented.• Leading the production of product specifications and detailed requirements for all product developments.• Setting the pricing design and strategy for new products.• Preparing business cases for all developments and obtaining and sign off.• Managing the production of marketing plans to ensure products are clearly targeted with appropriate marketing, online and wider communications activity. • Approval of all product literature and communications.• Guiding web design team to ensure extranet designs and customer experiences correctly reflect products.• Member of project and programme steering committees covering product launches in single and multiple international markets.

On secondment to a multi-million pound project which specified, built and launched a new investment and internet platform into multiple international markets; responsible for managing the production of requirements and the subsequent launch of the product proposition into all markets. • Defining the scope for the 23 products to be developed, this covered new products and the migration of existing products.• Managing the production of all requirements for all products in conjunction with business analysts, software developers and extranet architects.• Ensuring the data and parameter configuration of products on the new platform aligned with requirements.• Directing the design of related extranet processes and flows for product application and servicing processes for both customers and advisers.• Management of adviser and customer research that informed the platform design.• Managing the launch of new products from the platform, covering market and business readiness, marketing plans and communications.

To drive forward and implement marketing strategy and tactics for the company’s offshore products sold into international markets. • Responsible for managing product developments from initial idea generation and research though to launch, including the launch of a new Investment Bond and savings products.• Manage competitiveness of existing products, including management of special offers• Develop and maintain strong relationships with the company’s broker sales force and tied distributors; use feedback to guide marketing activity.• Lead press spokesman for product marketing activity in all international markets• Manage the development and production of literature, online and other communications material to support marketing and sales activity.• Ensure literature is compliant with local regulations and appropriate for target segments• Management of a team of 7 including cost centre budget control, staff recruitment and staff development.• Define and implement strategies to improve the persistency of new and existing business.

Various roles: Marketing Manager (Individual Investments), Marketing Manager (Savings and Protection), Retail marketing section leader. Roles covered the launch and marketing of investment bonds, OEICs and ISAs.