As a Civilian Pay Technician at US Army Corps of Engineers, I leverage my 10+ years of experience in human resource and finance to manage payroll and benefits for a large and diverse workforce. I am a certified Financial Management professional and a Sales Engineer, with an active security clearance and proficiency in Salesforce CRM and other IT systems.I am passionate about providing excellent customer service and support to managers and supervisors across levels, as well as my fellow colleagues. I have devised and implemented strategies to transform and enhance support functions, establishing internal controls and monitoring processes. I have also developed and delivered training programs on relevant topics, such as payroll, allowances, and entitlements. I am a collaborative team player, a strong decision-maker, and an effective communicator, with a track record of meeting deadlines and goals while managing multiple tasks.