Responsible for the management and successful implementation of the company operations in the spheres of business development and continuity, project/programme management and management in all legislative areas.

Responsible for the implementation of the principles and concepts underpinning Integrated Logistic Support (ILS) and its application within ISTEC Services Ltd. Ensures that ILS is applied to all product development and supply. Adopts a disciplined approach that influences the product design and develops the Support Solution to optimise profit, revenue and supportability. Delivers the Initial Support Package and ensures continued optimisation of the Support Solution in light of product modifications and changes in operational use and requirements. Authors technical publications for military and industry customers.Manages support contracts with various customers.Responsible for the production of Pre-Qualification Questionnaires (PQQs) and Invitation to Tenders (ITTs) and other major reports for the UK MoD and prime customers.

Provided technical engineering support for various facets of the military on a wide range of unique equipment, working flexible hours to meet tight operational deadlines at short notice and as the Army’s senior armourer, technical advice on all related engineering issues in this trade.Acted as an interface between the MoD and industry, utilising commercial awareness to ensure all projects in this field were efficient and positive. Attended meetings with the specialist military operators and the design authority within industry to assist with research, development and modification of unique equipment.Authored and produced technical publications, providing clear and comprehensive instructions targeted to the requirements of a range of users. Often re-wrote manufacturers publications to a format suitable for the MoD customer.Identified and investigated equipment failure trends through statistical analysis and trials, building ongoing relationships based on tact and diplomacy, whilst liaising with design authorities and manufacturers.Participated in major project planning meetings, advising senior management on crucial project issues, devising workable schedules to meet targets. Deployed as subject matter expert (SME) throughout the world at short notice to instruct specialist military personnel on the use and maintenance of unique equipment, designed training material and presented information in an accessible and comprehensive format.Assisted with research, development and modification of unique equipment in conjunction with the specialist military operators and the design authority within industry.

A senior manager at Divisional Headquarters, responsible for 15 departments distributed across the United Kingdom, employing over 700 tradesmen. Audited those departments for compliance to quality management systems.Team leader of Equipment Care Inspection Team. Responsibilities included coordinating the team and carrying out auditing and investigation of departments before formulating remedial action on equipment care systems throughout UK. Team member in the highly successful UK Government project equipping the Iraqi security forces with weapons. As technical SME, deployed to investigate and inspect potential suppliers of equipment in Poland. Provided advice and expertise for the £7 million project.

Conducted engineering and administrative management of a section of 12 tradesmen in both sanitised peacetime workshops, and on globally diverse military operations. Responsibilities included managing holiday plots, work priorities, career appraisals, personal issues, discipline, training and other military requirements.