Adrian Williams Email & Phone Number

I’m an enthusiastic well-rounded Professional with experience in Computer Technology and Electronics Repair. With over 20 years in customer service, I’m also proficient in identifying, diagnosing, and resolving failures in Information Technology. I have graduated from ACI Learning IT Training and Certification Courses. I’m in the process of acquiring my ITIL v4, CompTIA A+, CompTIA Sec+, and CompTIA Net+ Certifications. Seeking Entry-Level opportunities in IT Specialist, Desktop Support, Help Desk, Service Desk, or Technical Support. I became interested in computers in the 80s initially learning on the Apple and Apple IIe. I further became more interested in the 90s when I was, by chance, put into an IT test role when I worked for US WEST. In every job I have had since then, if there was no IT tech on staff, I would fill in for that role if needed. So finally, I thought it would be good to take my knowledge to the next level in the Information Technology World. ITIL v4 - ITIL 4 provides a flexible foundation for organizations that need to integrate various frameworks and approaches into their service management operating models.CompTIA A+ - Hardware, Operating Systems, Software Troubleshooting, Networking, Troubleshooting, Security, Mobile Devices, Virtualization & Cloud Computing, Operational ProceduresCompTIA Net+ - Networking Fundamentals, Network Implementations, Network Operations, Network Security, Network TroubleshootingCompTIA Sec+ - Threats and vulnerabilities, Risk management and mitigation, Threat detection and management, Network Security, Application and host security, Operational security, Access control, Identity management