As the ICX Operations Lead and Data Analyst at Cisco, I oversee the ERG operational processes and data analysis for inclusive communities.With a background in industrial and organizational psychology, I am passionate about applying behavioral science principles and data-driven insights to improve organizational performance, employee engagement, and customer satisfaction. I have also led and supported multiple agile and diversity, equity, and inclusion (DEI) initiatives at Cisco, such as facilitating scrum ceremonies, creating user stories and acceptance criteria, conducting sprint reviews and retrospectives, and promoting a culture of collaboration, feedback, and learning.