Translations into Portuguese and Spanish for meetings, calls and documents.• Responsible for telephone calls, customer service and meetings with parents and students on a campus with more than 4,000 students.

• Successfully led the implementation of Salesforce application in 9 different countries in Europe, managing the entire training and technical support program for all sales associates.• Performed multiple business intelligence duties including monitoring key performance indicators (KPIs), building visual and accurate reports and dashboards, and conducting internal and external surveys.• Supported the development of strategic plans by conducting competitive and market research in different zones of Europe.• Oversaw the execution and calculation of sales forecasts and budget operations for the entire region.• Provided outstanding technical assistance to sales teams regarding support systems such as CRM, BI systems, OTS, Questback, and Salesforce.

• Coordinated strategic sales and after sales programs for more than 13 countries in the Latin America region.• Maintained close contact with headquarters in Switzerland to develop and achieve multiple sales goals.