Adriana Bobescu Email & Phone Number

Ploiești, Ph, Ro

Ploiești, Ph, Ro

Bucharest, Romania

Dublin, County Dublin, Ireland

Customer support: Responding to customer inquiries, providing solutions to problems, and helping customers use features Data entry: Collecting and accurately entering customer information Record keeping: Maintaining and tracking customer records Communication: Responding to customer feedback and reviews, and helping to build the company's knowledge base Account management: Creating, canceling, or upgrading customer accounts, and updating and verifying account information… Show more Customer support: Responding to customer inquiries, providing solutions to problems, and helping customers use features Data entry: Collecting and accurately entering customer information Record keeping: Maintaining and tracking customer records Communication: Responding to customer feedback and reviews, and helping to build the company's knowledge base Account management: Creating, canceling, or upgrading customer accounts, and updating and verifying account information Problem solving: Using analytical thinking and evaluation to identify and understand issues, and then using creativity to come up with solutions Adaptability: Being flexible and able to react to the client's needs and change their options Show less

Dublin, Ireland

Handling claims: Accepting and processing claims for lost, damaged, or pilfered baggage Providing reports: Sending reports to carriers about lost baggage claims Monitoring baggage carousels: Looking for unclaimed baggage and ensuring it's delivered to the correct customer Storing unclaimed bags: Keeping unclaimed bags in the baggage service office

Dublin Airport, Terminal 1

Taking orders,Collecting payment and operating the till,Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy,Ordering and dealing with stock.

Miami/Fort Lauderdale Area

Assisted international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Working on the front desk, answering and redirecting calls, and also assisting with Lost Luggage, Lost & Found, Access Services, and Executive Reports as per company guidelines.Handling guest issues or concerns, record relevant details into the shipboard capturing database, and ensure timely resolution and guest… Show more Assisted international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Working on the front desk, answering and redirecting calls, and also assisting with Lost Luggage, Lost & Found, Access Services, and Executive Reports as per company guidelines.Handling guest issues or concerns, record relevant details into the shipboard capturing database, and ensure timely resolution and guest follow-up.Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks, or exchanging foreign currencies.Assist guests during the boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets, and closing guest accounts. Helping French and Spanish guests that had language difficulties,Assist in the planning and preparation of meetings, conferences, weddings and birthdays on board the ship,Provide word-processing, secretarial support and file all correspondence. Show less

Bachelor'S Degree, International Business, A

My specialization was in Economy and International Businesses, and we learned about the world economy, behaviors of entrepreneurs around.

Gel And Acrylic Nail Course, Salon/Beauty Salon Management/Manager

Gel Polish And Nail Art, Salon/Beauty Salon Management/Manager

Carnival Cruise Lines, Human Resources Management/Personnel Administration, General, A

It's a course offered by Marine profile thru Carnival Cruise Lines, and it took place on board of the ship that I was working, and it.

Spray Tanning