Adriana Michel Email & Phone Number

Gold Coast, Queensland, Australia

Create and manage company websiteAdminister ConnectWise Manage BackendResearch and implement new features for internal systemsProvide internal technical supportManage Microsoft SharePoint Backend, content and user experienceParticipate in weekly team based meetings

Gold Coast

Administered ConnectWise Backend (Setup Tables, Service Boards, Workflow rules, etc);Assisted co-workers with ConnectWise usability;Implemented & managed Microsoft SharePoint Backend;Documented internal processes & procedures;Assisted the Project Team with new Servers' initial configuration & setup.

Queensland, Austrália

Provided technical assistance and support on incoming inquiries through both phone and web communications.Performed new computers setup, software installations and updates.Used troubleshooting skills to diagnose and resolve customers computer issues.Created and removed customer accounts via Active Directory.Created new exchange mailboxes, configured users.

Queensland, Austrália

Update Oracle Taleo database (talent management)Customized Oracle reports and pagesMaintained and updated email templates within TaleoAdministrated and organized social media channelsData entry

Porto Alegre Area, Brazil

Worked directly with Senior Management teamCoordinated terminations based on work-law regulationsCreated reports on accounting and payroll activitiesRepresented company on behalf of employee terminationsProcessed bi-monthly Payroll (1,000+ Employees)Monitored and maintained employee benefit adjustmentsDaily use of RM & AP Data accounting softwaresPrinted.

Porto Alegre E Região, Brasil

Prepared and processed bimonthly payroll for over 150 employeesReviewed and ensured accuracy of approved timesheetsTracked and calculated leaves, deductions and non-taxable incomeCalculated Health Care leviesCoordinated efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee dataCalculated.

Bachelor Of Medical Laboratory Science

Activities and Societies: Griffith Women in STEM & Education

Advanced Diploma, Telecommunications And It Network Engineering

Activities and Societies: • Cisco & Juniper Network Systems Training Windows 8 / Server 2012 VMWare Active Directory CISCO & Juniper.

Certificate Iii & Iv In Business, Business Administration And Management, General

Certificate Ii In Business, Business Administration And Management, General

Post-Graduation In Educational Management, Education

Degree In Business Administration With An Emphasis In Hr And Payroll Accounting, Human Resources Management/Personnel Administration, General