Project Coordinator
Current- Providing superior customer service support via phone and email to clients and system users of our software systems. - End to end Implementation of a range of products and co-ordination of multiple projects at one time- Conduct project implementation final audits- Client system reviews- Client Administrator Training (online or face to face)- Manage conflict resolution matters- Quality system testing- Identify system bugs and report and track via software development tool JIRA- Up-sell products and solutions- Training new employees within my department- Co-ordination and Management of Course Compilation projects - Advanced Client/Administrative support tasks