Safely transporting Ardingly's amazing students around Sussex

Delivering groceries around the leafy lanes of Sussex. Gold Star Award 2022 for Customer Service Excellence.

Delivering IT strategy consulting services that result in a positive lasting impact for Eden McCallum's clients

Utilising my experience of Retail and Digital technology to create a new business with sustainability at the heart of it's strategy and business model.

Tending vines; tucking in, raising wires, grubbing basal shoots, weeding ... helping to produce some of England's finest wines IMHO.

Accountable for delivery of all technology programmes, projects and digital development for Dixons Carphone - since rebranded as Currys plc.

Taking a short break, developing my skills, doing a bit of consultancy, catching up with friends and taking the time to find the right role for me.

Accountable for the strategy and for leading change across all of easyJet’s commercial systems; Digital channels, indirect channels, eCommerce, Revenue Management, Sales, Marketing and Customer Service. Led the delivery and live implementation of numerous agile product and feature releases across all systems that I was accountable for (web, mobile, ecommerce, payments, revenue management etc)Led the visioning and formulation of a strategy to replace ageing and inflexible eCommerce systems with a new commercial platform with the goal of radically improving business agility; speed to market and reduce cost of change with exciting new customer propositions, products, offers, using personalisation to improve relevancy and ultimately improve revenue, profitability and customer satisfaction. Subsequently took full accountability for the delivery of the programme as Programme Director. Pioneered many new capabilities into easyJet including; cloud (AWS) adoption as infrastructure service of choice, continuous delivery methods, scaled agile for enterprise, test automation using modern methods, standardisation of delivery and collaboration toolsets around Atlassian. Established and managed highly productive and effective relationships with numerous key technology partnersGrew and managed a resource of over 500 staff comprising easyJet permanent, contractor and external technology partner teams.

IT Director responsible for General Merchandise Online. Led a major transformational programme to support the strategic goal getting General Merchandise to be as big and successful as the Grocery business. Led a team of around 500 comprising both Tesco and external systems integration specialists. The programme has completely re-platformed Tesco's General Merchandise online business onto a suite of new systems spanning across the value chain. A key aspect of this was the introduction of the online 'Marketplace' which has enabled a significant range extension through a vibrant seller community. Having introduced the new platform in March 2012, we are now leveraging the asset to expand the range further by extending the Marketplace, providing more choice and better service for customers, and planning the international roll-out.

UK based management consultancy helping big businesses to deliver complex programmes of technology and business change.

Leading the UK business unit for a major US based Customer Management specialist consultancy. Started the business in 2000, and established a great team of circa 70 consultants by the time the business was sold in 2008. As MD, I had P&L accountability, and the UK business unit was consistently one of the most profitable in the organisation. We delivered strategically significant customer centric strategies and solutions for a great client base of blue chip clients, achieved great client satisfaction feedback and grew the business on the back of client referenceability.

Led the delivery of all consulting engagements across Europe

Programme management and IT strategy specialist

Business systems implementation, large project and programme management. Government, Financial Services, Telecommunications