Adrian Head Email & Phone Number

Accomplished and highly adaptable IT leader with over 30 years’ cross-discipline experience spanning all aspects of IT including Operations, Service Delivery, Software Development, Business System Implementation and Security.Proven track record delivering highly complex projects on time, on cost and on quality, working within demanding environments with ever-changing customer requirements.An open, logical and creative mind, with the ability to focus on desired business outcomes and build effective and multi-disciplined teams. Confident communicating at all levels and working closely with internal and external resources, suppliers and customers, I am a natural coach who can inspire loyalty and respect from those around me.Key Skills• IT strategy, development, planning and implementation• Track record of reducing IT costs via continuous service improvement and process waste reduction • Business change management, working in highly complex, demanding, high profile environments• Financial accountability, creating annual operating plans and budgets, in excess of £5M, and managing associated operational costs • Experienced and capable leader with the ability to mentor and develop latent talent• Extensive working knowledge of all IT functions and best practice methodologies such as implementation of ITIL framework processes and Agile/Kanban project management.• Working in highly secured environments and handling data at all levels of UK government classification.• A positive, articulate and confident communicator with excellent customer and stakeholder relationship skills

Listed skills include It Service Management, It Strategy, It Management, Sap Implementation, and 43 others.