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Adrian Cresswell Email & Phone Number

Retired at RETIRED
Location: Stokesley, England, United Kingdom 7 work roles 2 schools
1 work email found @rentokil-initial.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@rentokil-initial.com
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Current company
Role
Retired
Location
Stokesley, England, United Kingdom
Company size

Who is Adrian Cresswell? Overview

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Quick answer

Adrian Cresswell is listed as Retired at RETIRED, a company with 167 employees, based in Stokesley, England, United Kingdom. AeroLeads shows a work email signal at rentokil-initial.com and a matched LinkedIn profile for Adrian Cresswell.

Adrian Cresswell previously worked as Retired :-) at Retired and Telecoms Engineer at Interserve / Rentokil Initial. Adrian Cresswell holds Btec Telecommunications, Telecommunications Technology/Technician, Levels 1 - 5 from Walsall College Of Technology.

Company email context

Email format at RETIRED

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{first}.{last}@rentokil-initial.com
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Profile bio

About Adrian Cresswell

Skilled and knowledgeable telecoms technician. Respected and dynamic team leader. Proven ability and vast understanding of telecoms. A creative thinker who successfully delivers innovative solutions. Effective communicator offering excellent customer service at all levels. Expert in collaborating to all types of people, no matter what their role or status.

Listed skills include Change Management, Telecommunications, Mitel 3300, Avaya, and 46 others.

Current workplace

Adrian Cresswell's current company

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RETIRED
Retired
Retired
colorado, united states
Website
Employees
167
AeroLeads page
7 roles

Adrian Cresswell work experience

A career timeline built from the work history available for this profile.

Retired :-)

Current

After 40 years of full time work, I'm calling it a day..Thank you to all my former colleagues who have helped me along my work life journey.From British Telecom, Telewest, Mitel, Charles Schwab (best job ever!) Rentokil and finally Interserve.It's been a pleasure!

Dec 2021 - Present

Telecoms Engineer

West Midlands

  • Technician / SME, responsible for planning, design and implementation of telephony projects across the entire Rentokil & Interserve telephony estates, consisting of over 1,000 call centre agents located at numerous.
  • Designed & configured Microsoft Teams Voice for the entire Tilbury Douglas (formerly Interserve Construction) Estate, prior to being made redundant.
  • Redesign & configuration of call flows, including reporting; also adding full Disaster Recovery / Business Recovery across multiple Mitel clustered call centres (ACD paths, agent skill groups, CCC, CCM, BT Architect etc)
  • Migrated UK Pest Control Contact Centres & Financial Departments, away from the Mitel platform to the new Avaya platform. This involved vector design, including multi-level IVR’s, VDN’s, Skills, Avaya Call recorder, IQ.
  • Microsoft Teams Voice
  • Avaya Aura CM call flow design / administration, IQ, WFO, Modular Messaging etc
Aug 2011 - Dec 2021

Director

Sidcat Limited

Wombourne, Wolverhampton

Purchased and ran a bakery business with redundancy money (Charles Schwab sold European operation to Barclays, relocating to Glasgow), consisting of two retail outlets and a production site, employing 12 people. At the point of purchase the retail outlets were barely breaking even, this was turned around into a very profitable concern by the time the.

Mar 2005 - Aug 2011

Telecommunications Manager (Europe)

Cannon House, Birmingham

  • Headed a team of five technicians and had total responsibility for all aspects of design, implementation, administration, maintenance and disaster recovery for Charles Schwab Europe’s Voice infrastructure, including.
  • Designed and implemented, within budget ($1M) the voice communications infrastructure at Charles Schwab’s new flagship Milton Keynes site, which included a 300 seat call centre spanning two sites. Systems utilized.
  • Substantially reduced ongoing business costs ($800k/pa) by analyzing changes in the business model and modifying the voice communications infrastructure capacity, in all areas, to meet prevailing business needs.
Mar 2001 - Jan 2005

Telecommunications Analyst

Cannon House, Birmingham

  • Employed by Charles Schwab Europe, to establish and run a dedicated “Voice Communications Team” within the existing IT infrastructure. Migrated from a purely technical role to the Voice Communication Manager position.
  • Designed and implemented the move of our head office’s entire Voice infrastructure, between Mezzanine and First floors.
  • Implemented Dictaphone digital CTI (line side) voice recording, to replace the limited existing analogue (extension side) system, at the head office.
Feb 1999 - Mar 2001

Resident Support Engineer

  • Specifically recruited into the role of resident engineer for Charles Schwab Europe, to provide installation, maintenance and day to day administration of their Mitel equipment. Main Achievements
  • Designed and implemented voice communications at a second Charles Schwab site in Birmingham.
  • Implemented a second SX2000 for call center (ACD) use.
May 1997 - Feb 1999

Various Roles, Up To Special Fault Investigation Officer

British Telecommunications

West Midlands

Joined as an apprentice, gaining comprehensive technical and practical experience in all aspects of telecommunications. Undertook role of customer premises engineer, developing into the role of Special Fault Investigation officer by 1990, conducting in depth investigations of complex, high level business customer complaints.

Aug 1982 - May 1997
Team & coworkers

Colleagues at RETIRED

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2 education records

Adrian Cresswell education

Btec Telecommunications, Telecommunications Technology/Technician, Levels 1 - 5

Walsall College Of Technology

Block release, whilst an apprentice for British Telecommunications PLC

Secondary School - Various, O Levels

Dormston School
FAQ

Frequently asked questions about Adrian Cresswell

Quick answers generated from the profile data available on this page.

What company does Adrian Cresswell work for?

Adrian Cresswell works for RETIRED.

What is Adrian Cresswell's role at RETIRED?

Adrian Cresswell is listed as Retired at RETIRED.

What is Adrian Cresswell's email address?

AeroLeads has found 1 work email signal at @rentokil-initial.com for Adrian Cresswell at RETIRED.

Where is Adrian Cresswell based?

Adrian Cresswell is based in Stokesley, England, United Kingdom while working with RETIRED.

What companies has Adrian Cresswell worked for?

Adrian Cresswell has worked for Retired, Interserve / Rentokil Initial, Sidcat Limited, Charles Schwab, and Mitel.

Who are Adrian Cresswell's colleagues at RETIRED?

Adrian Cresswell's colleagues at RETIRED include Bob Kelly, Gary Mino, Doris Boey, Tim Stechert, and Brigitte Baines.

How can I contact Adrian Cresswell?

You can use AeroLeads to view verified contact signals for Adrian Cresswell at RETIRED, including work email, phone, and LinkedIn data when available.

What schools did Adrian Cresswell attend?

Adrian Cresswell holds Btec Telecommunications, Telecommunications Technology/Technician, Levels 1 - 5 from Walsall College Of Technology.

What skills is Adrian Cresswell known for?

Adrian Cresswell is listed with skills including Change Management, Telecommunications, Mitel 3300, Avaya, Meridian, Itil V3 Foundations Certified, Dictaphone, and Voip.

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