Adrian Brooks Email & Phone Number

Soquel, Ca, Us

San Jose, California

Ft. Wright, Ky

* Saved approximately $3,000 monthly by discovering/disconnecting unused out of contract data communication lines 3 weeks after hire* Consolidated multiple internet hosting contracts spanning 4 unique corporate web identities into one hosting site saving approximately $5,000 annually* Design architect for datacenter migration to new facility 6 months after hire, including complete network topology redesign, datacenter layout and building cable mapping* Workflow process discovery & redesign allowing remote office ability to integrate to corporate infrastructure including application of standards & policy* Designed and implemented Citrix based environment enabling remote staff access into primary case management platform while still complying with client security & regulatory compliance requirements* Consolidated disparate support contracts saving over $20,000 annually* Created, implemented and tested from scratch Disaster Recovery plan which included facilities transition, based on ground up redesign of network topology and offsite resumption solution which dramatically reduced recovery time/point objective* Transitioned/consolidated 29 corporate web identities to new infrastructure and assumed direct support role for all change information* Created 30+ new Information Technology based Policy control documents which had a direct and key role in the successful completion of numerous client IT controls based audits* Migrated single Exchange 2003 environment to a cloud based hosting platform to comply with Disaster Recovery business requirements* Changed data carriers plus redesigned topology (multiple point to point copper lines converted to MPLS over fiber) saving over $3,000 a month in communications cost.

Cincinnati, Ohio Area

* Designed paperless workflow process allowing for increased speed of legal case management including approximate savings of $75,000 per year in consumables* Played key role in transition of numerous elements of operations infrastructure to new facility 4 weeks after hire ensuring smooth migration of services to all staff* Design architect for datacenter migration to new facility 4 weeks after hire, including complete network infrastructure redesign, datacenter layout and building cable mapping* Migrated approximately 150 corporate cell phones to an enterprise contract saving approximately $20,000 annually* Workflow process discovery & redesign allowing remote office ability to integrate to corporate infrastructure including application of standards & policy* Consolidated multiple internet hosting contracts spanning 4 unique corporate web identities into one hosting site saving approximately $8,000 annually* Designed & Implemented Corporate based Intranet site playing key role in increasing departmental communication & collaboration* Designed Citrix based environment enabling multiple field sites to connect into common case management platform* Created Disaster Recovery plan incorporating new network topology in addition to all network/application services and increased business requirement timeframes (RPO/RTO)* Created 20+ new Information Technology based Policy control documents which, played key role in the successful completion of 9 separate client IT controls based audits* Migrated single underperforming Exchange 2003 environment to a SAN based Exchange 2010 cluster with high availability to comply with Disaster Recovery business requirements* Negotiated with case management systems software vendor to redraft user agreement allowing for “development system” platform at no additional cost, removing all development work from the production environment and bringing system into compliance with industry standards & auditing requirements

Florence, Ky

Managed all design, development, purchasing and maintenance of IT infrastructure including hardware, networks, data systems and telecommunications. Managed a staff of up to 10 people while reporting directly to the Vice President of Information Technology. Responsible for supporting over 500 retail locations, 5 major facilities and 3 datacenters.* Design architect for datacenter migration from California to Kentucky including complete network infrastructure redesign based entirely on the Cisco product lines* Helped plan and reduce IT operating budget by approximately $1 million annually* Designed & consolidated multiple email platforms with over 1800 users onto a clustered MS Exchange 2003 SAN infrastructure* Migrated approximately 3000 corporate cell phones to an enterprise contract saving approximately $200,000 annually* Consolidated 87 individual corporate web identities into one hosting site saving approximately $90,000 annually* Designed new ERP system portal based upon Citrix Presentation Server enabling 525+ field sites to connect into common supply/distribution platform* Key technical role in consolidating operations field retail systems from 12 down to 3* Rolled out 800 workstations to field offices during summer seasonal implementation window* Planned Helena, MT datacenter migration from Linux/Netware to Windows Server + Active Directory* Updated Sarbanes-Oxley framework for operations plans and departmental policies* Supported both Blackberry Enterprise Services and Good Mobile Messaging as the mobile email delivery systems

Syracuse, Ny

Supported over 400 users on Windows workstations. Responsible for installation, management and support of more than 20 servers. Primary support contact for LAN infrastructure, in addition to primary contact for many vendor relationships* Key role in designing, implementing new network topology based on Cisco Technologies* Received President’s award for key role taken in upgrading the companies ERP system infrastructure* Established point-to-point communications to manufacturing satellite office reducing data transmission time dramatically.

Sunnyvale, Ca

Responded to escalation inquiries from front line technical support staff primarily focused on AMD’s CPU architecture. Duties also included daily systems administration of all workstations, software, email and the ERP system for the Technical Service Center. Handled all department hardware and software procurement and made recommendations based on projected department growth. Trained Field Applications Engineer’s on CPU architecture and theory of operations* Received two President’s Spotlight awards* Key role in the workflow design and debugging of the new call tracking system based on Remedy* Streamlined support center process reducing queue hold times and call abandonment rates* Redesigned support email process reducing response time from 2-3 days to same day* Key role in development of departmental mission statement* Authored several published FAQ documents on AMD CPU offerings* Trained area vendors at their site on upcoming AMD CPU product line changes

San Jose, Ca

Laboratory instructor for all student levels in the electronics/computer curriculum. This included circuit level troubleshooting, repair, design, research and implementation of student projects in the digital electronics field. Responsible for writing, editing and layout of school newsletter publication, through the use of desktop publication software* Promoted to Laboratory Instructor while still a student* Responsible for content, design and distribution of campus monthly newsletter* Awarded Dean’s List status during entire enrollment period* Received two written Teachers recommendations including encouragement to stay on after graduation as an instructor