Adrianna Ely Email & Phone Number

Sacramento, Ca, Us

Thorn builds technology and programs to defend children from exploitation and abuse. Learn more about our mission at https://www.thorn.org/

- Lead efforts to continuously improve revenue operations processes at Thorn, an international nonprofit with earned revenue (software sales & consulting) and philanthropic revenue streams - Collaborate cross-functionally with Sales, Finance, Marketing, Legal, and Philanthropy teams to develop and improve Salesforce CRM and Ironclad CMS best practices- Create and manage Salesforce reports and dashboards that allow Philanthropy, Sales, and Finance to track progress against revenue KPIs, forecast annual revenue, and evaluate pipeline quality- Create Salesforce processes and automation to ensure data quality and promote adherence to sales processes across teams - Create Salesforce and Ironclad documentation and training materials, train end users - Provide responsive Salesforce support to end users. Keep up-to-date with Salesforce releases - Manage Salesforce integrations, including Hubspot, Ironclad, Insycle, Slack, Geopointe, Funraise, WealthEngine

Greater Los Angeles Area

- Oversaw national fundraising operations strategy and processes, including Salesforce CRM, gift processing, donor stewardship, grant management, portfolio creation, pipeline management, and revenue forecasting for national nonprofit organization with 12 chapters and $20M annual budget - Led collaboration with finance, programs, and marketing departments to manage and improve business processes related to Salesforce CRM and grant management for national, regional, and chapters - Created revenue reports and dashboards for national and chapter executive leadership - Supported national fundraising strategy development, execution, and analysis. Led regular pipeline review meetings with CEO, CDO and frontline fundraisers- Managed National fundraising operations staff and grant writers - Supported chapter executive directors and staff with development operations training- Project managed grant proposals, implementation, and reporting for major partnerships- Led Salesforce CRM administration, support, and training. This included managing day-to-day administration, reporting and analysis, data management, tech stack, vendor contracts, etc. CRM integrated apps included: Pardot, iWave Pro, iATS, RelSci, Mobile Cause, Outlook

Greater Los Angeles Area

- Led collaborative effort to develop rules of engagement for national and chapter fundraisers at After-School All-Stars, created documentation, and managed implementation and staff training - Led project to refine development sales processes to ensure higher quality pipeline data, managed communications and training of new process to national and chapter staff - Managed National fundraising operations staff and grant writers, trained chapter staff - Directly supported national and chapter executive leadership with revenue reports tracking annual fundraising progress, created custom fundraising dashboards for CEO and CDO

Greater Los Angeles Area

- Wrote successful grant proposals, managed grant deliverables, and completed reports for national and local corporate and foundation partnerships totaling over $4.4M - Managed grant deliverables calendar in Salesforce and communicated deliverables across development, programs, and operations teams- Prospect researched foundations, corporations, and individuals- Managed gift processing and donor acknowledgement processes to ensure accuracy and high quality donor stewardship

Fukuoka, Japan

- Independently planned and co-taught weekly ESL lessons for 10 classes of 40 students. Participated in intercultural exchange. Studied Japanese language and culture.

Missoula, Montana Area

- Coordinated volunteers, activities, and events for a school district initiative to achieve 100% high school graduation rate. - Successfully secured and managed state grant to launch a FAFSA completion initiative that helped Pell grant-eligible students apply for federal financial aid. Managed all grant deliverables, project planning and execution, and reporting requirements.

Missoula, Montana, United States

- Taught sustainability themed writing course with an emphasis on rhetorical understanding, textual analysis, and genre flexibility - Organized and led service learning opportunities for writing students

Bachelor Of Arts - Ba, English Literature With Honors, Religious Studies Minor

Master Of Arts - Ma, English Language And Literature/Letters