Sr. Manager Creative Solutions Emerging Emea
CurrentAs a Sr. Manager for Creative Solutions in Emerging EMEA, I lead a dynamic team during a crucial transformation period, shifting our focus from operational tasks to strategic and consultative roles. My responsibilities include building a clear vision, setting individual goals, and defining team objectives (OKRs) to drive innovation and deliver effective solutions.Key responsibilities:- Team Transformation: Guided the team through a significant shift, encouraging a culture of innovation and strategic thinking that resulted in successful projects and solutions.- Client Portfolio Management: Created and assigned portfolios of clients to designers, optimizing resource allocation and enhancing client service.- Workflow Optimization: Prioritized, tracked, and reported on daily workflow, ensuring efficient operations and timely delivery of projects.- Stakeholder Management: Managed expectations with internal and external stakeholders, maintaining clear communication and fostering strong relationships.- Hub Establishment: Led the hiring and setup of a new hub in India, managing onboarding, ramp-up, and the creation of efficient reporting, delegation, and escalation processes. This initiative successfully connected the hub with in-market teams, ensuring smooth communication and process alignment.