Adriano Moran Mosella Email & Phone Number

Chile

Región Metropolitana De Santiago, Chile

Región Metropolitana De Santiago, Chile

About the RoleCustomer Advocates are integral to establishing trust and adding value to clients throughout their customer journey. ServiceRocket aims to be the most reliable partner in accelerating your growth. As a result, Customer Advocates help customers understand and make purchase decisions around the ServiceRocket Apps portfolio, expand their product adoption with new apps, licensing, or service offerings, and create, grow, and improve customer relationships. Responsabilities and goals: - ServiceRocket App Sales- Customer Education and Trust - Customer On-boarding and Value creation- Opportunity identification, renewals, and expansions- Maintain a CRM database and validate data integrity- Develop a deep understanding of the ServiceRocket products and services portfolio and customer use cases- Proactively identify opportunities to drive additional value to customers through processes, platforms, and projects and cross-selling to other lines of business. - Work as a Customer Success Lead for the ServiceRocket Apps Services engagements with customers looking further to expand the capabilities of the ServiceRocket Apps portfolioAdditional responsibilities: - CRM Administration - Data Management and Reporting- Process Optimization - Sales Enablement- Sales Planning and Strategy

Región Metropolitana De Santiago, Chile

Community Lead - GeneralistAbout the RoleCommunity Leads are integral to the member experience, sales performance, and operational excellence of our WeWork locations.Each Community Lead has a specialty majoring in either Sales, Hospitality, or Operations, minoring in the other two disciplines.In this role, your primary focus will be Operations, Sales, and Account Management. You will be measured on your ability to maintain operational excellence in line with weekly and monthly building health targets, supported by Facilities Leads overseeing a Portfolio of WeWork locations.Key Responsibilities:OperationsEnforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standardConduct quality control walkthroughs to address immediate issues, pre-empt potential future issues, and identify areas for improvement when requiredAddress day-to-day landlord issues including coordinating and managing building access as necessaryManage food and beverage offerings to ensure the quality and presentation are aligned with WeWork’s brandOversee the daily ordering and receipt of products from vendorsPrepare to build expense reports and budgets for Community ManagementOrganize the move-in and move-out schedules to minimize member issuesConduct periodic review and revision of base building documentsSupport the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the locationTrain Community Associates and other Community LeadsSales Support the touring of new membersSupport the research of prospective members in the tour pipeline and support follow-up and closing requirementsDevelop and implement lead generation and sales conversion strategies to maintain 100% occupancySupport the referral of prospective or existing members to other locations

Santiago Metropolitan, Chile

Community AssociateGoalsIllustrate WeWork’s core values and strive to achieve our missionSupport the Community Management team to achieve the following:Create a welcoming and collaborative community environment amongst our members through events and building relationships between membersEnsure that your building is fully operational and processes are running smoothlyDrive growth and promotion of WeWork-provided service offeringsTake direction from the Community Lead and the Community Manager to support the Community Team as necessaryDuties and ResponsibilitiesBe the first and last point of contact for your buildingCover the front desk during business hoursGreet and check-in member guestsGreet people who come in for tours, track walk-ins, schedule tours, and send confirmation emailsManage We Member check-ins and check-outsPrepare and distribute promotional materials to guests/potential membersMembership ManagementWork on community initiatives designed to develop connections between members, including member introductions, event support, email and print communicationsBe active on the WeWork member networkSolve member-related issues to ensure a cohesive communityEvents and Community ManagementMake posters for eventsAssist with set-up and breakdown of events, including ordering food and beveragesPrepare newsletterBuilding Operations and ManagementAssist with move-ins and move-outs; prepare and distribute member welcome packetsAssist with building operations and maintenance to ensure highest level of member experienceFielding and assigning requests submitted through ZendeskManage keycard activations and bike room access requests where applicableEnsuring the building is clean and well keptOrdering consumablesSubmit building receipts to the Community Lead and the Community Manager for expense reportsIdentify issues for escalation to the Community Lead and the Community Manager and document accordingly

Territorio De La Capital Australiana, Australia

Responsible for selling products and services while providing excellent customer service. perform an important role in the overall customer experience by helping with sales, customer inquiries,merchandising, and store maintenance. Sales associates work in a wide variety of environments.• Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendorsand suppliers.• Integral to the member experience, sales performance and operational excellence of our locations.• Alongside other SA, SR and CSA, you will support the Business Manager of the location.• In this role, your primary focus will be Sales, while minoring in Hospitality and Operations.• Support the resolution of Zendesk tickets and maintenance projects to ensure the highestlevel of member experience.• Support the Community Manager in making strategic decisions regarding the operationaland financial performance of the location.

Territorio De La Capital Australiana, Australia

Ona Coffee is Canberra’s largest specialty coffee roaster. They have been dedicated to producing the finest quality coffee possible. This quest has seen them competing in national and international barista championships, working with coffee farmers all over the world, and engaging coffee machine builders and water specialists.Responsible of:• Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendorsand suppliers.• Make and serve a selection of delicious beverages with a variety of different brewing andpreparation methods.• Create a community in our cafes by sharing your joy and knowledge of coffee with ourguests; inspire your fellow teammates to do the same.• Continue to develop production strategies, processes, and systems that will scale easily as we continue to grow, driving down cost while maintaining the highest overall qualitystandards.

Master Of Architecture (M.Arch.), Arquitectura

Activities and Societies: Estudiante, ayudante

Diploma Building Management Certificate, Architecture

Activities and Societies: Diploma of Training in Building Management - Advanced Building Management Small & Medium scale projects.

Independent Studio, Workshop

Urban Islands is an independent studio open to all masters level architecture students nationally and internationally.

Workshop Introduction & Intermidiate Building Information Modelling (Bim), Architecture

Activities and Societies: Architecture Documentation Architecture Laboratory Rendering Produce and present 3-D models of small to medium.

Certificate Revit Architecture - Advanced, Architecture

Produce and present 3-D models of small to medium scale building designs using Building Information Modelling

Bachelor Of Architecture (B.Arch.), Arquitectura

Activities and Societies: Estudiante, ayudante

Estudiante, Arquitectura De La Facultad De Arquitectura, Diseño Y Urbanismo, Arquitectura

Activities and Societies: Estudiante de Arquitectura de la Facultad de Arquitectura, Diseño y Urbanismo (Universidad de Buenos Aires)

Bachillerato Argentino & Baccalauréat Français, Baccalauréat Scientifique

Activities and Societies: Baccalauréat Scientifique BAC S Spécialité SVT

Education

Lycée Français Antoine-de-Saint-Exupéry de Santiago (LAFASE) is a French international school in Vitacura and in Colina, both in Greater.

Elementary Education And Teaching

Telopea Park School, Lycée Franco Australien, is a unique school. It has a long proud history, having taken its first students in 1923..

Elementary Education And Teaching

Lycée Français Antoine-de-Saint-Exupéry de Santiago (LAFASE) is a French international school in Vitacura and in Colina, both in Greater.

Early Childhood Education And Teaching

L'École Française Ferdinand de Lesseps. The French school, Ferdinand de Lesseps is the oldest French children's school in Barcelona..