Adrian Santos

Adrian Santos Email and Phone Number

Data Engineer & Scientist | Public Speaker | Strategic Thinker | Menswear Designer @ GIGO Data Consulting
san francisco, california, united states
Adrian Santos's Location
San Francisco, California, United States, United States
Adrian Santos's Contact Details

Adrian Santos personal email

n/a
About Adrian Santos

Seasoned Apple professional with ten years at Apple HQ in Cupertino. Proven track record as a great cross-functional business partner interfacing with Operations, Customer Support, Business Intelligence, IT, Engineering, Marketing, and C-level executives. Intuitive knack for quickly understanding the needs of the business--turning big data into actionable information. Outstanding analytical, communication, presentation, and project management skills. Myers-Briggs: ENFJ

Adrian Santos's Current Company Details
GIGO Data Consulting

Gigo Data Consulting

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Data Engineer & Scientist | Public Speaker | Strategic Thinker | Menswear Designer
san francisco, california, united states
Website:
gigodata.com
Employees:
2
Adrian Santos Work Experience Details
  • Gigo Data Consulting
    Founder | Chief Data Scientist
    Gigo Data Consulting Dec 2012 - Present
    San Francisco Bay Area
    Advise clients in solving their business problems with data.Specializations: CRM, Business Intelligence, Reporting, Metrics, KPIs, AnalysisIndustries: Technology, Manufacturing, Operations, Quality, Finance, Healthcare, Automotive, Luxury, Fashion, Entertainment, Media, Hospitality, Real Estate, Health & Fitness
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  • San Francisco Opera
    Costume Designer
    San Francisco Opera Sep 2016 - Oct 2018
    San Francisco, California, United States
    Fabrication of Menswear costumes: Roberto Devereux, Tosca, Arabella, Aïda, The Makropulos Case, Don Pasquale, Madama Butterfly
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  • Global Big Data Conference
    Public Speaker
    Global Big Data Conference Dec 2016 - Mar 2017
    San Francisco Bay Area
    Presenter and panelist at Global Data Science ConferenceAbstract: Airbnb Homesharing & Big Data - An Outsider's Perspective
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  • Apple, Inc.
    Senior Product Analyst (Applecare)
    Apple, Inc. Dec 1999 - Nov 2009
    Cupertino, California, United States
    Created end-to-end IT solution, merging Apple’s omni-channel data sources (operations, service, sales, support, contact centre, marketing, engineering, etc) into one global CRM, driving improvements and providing insights across all Apple product lines, including iPhone and iPod.Delivered CRM solution that decreased customer contact rates, resolved top issues, and lowered warranty repair rates to all-time lows for Mac professional desktop products and displays—Apple’s most important… Show more Created end-to-end IT solution, merging Apple’s omni-channel data sources (operations, service, sales, support, contact centre, marketing, engineering, etc) into one global CRM, driving improvements and providing insights across all Apple product lines, including iPhone and iPod.Delivered CRM solution that decreased customer contact rates, resolved top issues, and lowered warranty repair rates to all-time lows for Mac professional desktop products and displays—Apple’s most important product lines, by margin and customer visibility.Defined business requirements and processes for warranty fraud detection program that resulted in $20M savings in fraudulent warranty claims in its first year.Designed personalized reporting solutions, with dynamic tools, allowing internal customers to retrieve data to run their business, freeing resources for other complex projects.Voice of the Customer (AppleCare) during cross-functional meetings focused on problem identification and resolution.Imagined and built tools for internal business partners to manage their business based on data, not guesses. Show less
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  • Wells Fargo Bank, Na
    Account Manager, Foreign Exchange (Fx) Sales
    Wells Fargo Bank, Na Jun 1997 - Dec 1999
    San Francisco, California, United States
    Built system to identify high-volume, low-dollar customers. By reaching out to a broader range of customers, I provided personalized service that resulted in higher sales, increased customer loyalty, and delighted Wells Fargo customers.Recognized as a top sales performer after making several super-profitable "financial touchdowns" for the bank.YOY growth: 20%. Annual Sales: ~$400M. Annual profit: ~ $9.2M
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  • American Airlines
    Field Station Supervisor
    American Airlines Jan 1989 - Jun 1997
    Sjc - Sat - Ewr - Bfl - Sfo
    Really learned to listen to what customers want in a fast-paced and exciting industry.Worked all aspects of airport operations: both customer-facing & behind-the-scenes.Traveled 38 countries while earning my Undergrad degree.
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Adrian Santos Skills

Product Management Strategy Business Intelligence Management Os X Process Improvement Project Management Microsoft Excel User Experience Crm Data Analysis Mac Os X Server Product Lifecycle Management Retail Supply Chain Sql Data Mining Photoshop Illustrator Data Science Big Data Keynote Access Customer Experience Powerpoint Oracle Adobe Acrobat Unix Omnigraffle Sql*plus Supplier Quality Teradata Unix Shell Scripting Data Quality Fitness Data Nutrition Data Hospitality Omnifocus Public Speaking Business Process Improvement Qgis Blockchain

Adrian Santos Education Details

Frequently Asked Questions about Adrian Santos

What company does Adrian Santos work for?

Adrian Santos works for Gigo Data Consulting

What is Adrian Santos's role at the current company?

Adrian Santos's current role is Data Engineer & Scientist | Public Speaker | Strategic Thinker | Menswear Designer.

What is Adrian Santos's email address?

Adrian Santos's email address is as****@****ple.com

What is Adrian Santos's direct phone number?

Adrian Santos's direct phone number is +178660*****

What schools did Adrian Santos attend?

Adrian Santos attended Stanford University, San Francisco State University, Michigan State University, Esmod École Supérieure Des Arts Et Techniques De La Mode, Bridge-Linguatec, Rio De Janeiro, Rj, Brasil.

What are some of Adrian Santos's interests?

Adrian Santos has interest in Social Services, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Adrian Santos known for?

Adrian Santos has skills like Product Management, Strategy, Business Intelligence, Management, Os X, Process Improvement, Project Management, Microsoft Excel, User Experience, Crm, Data Analysis, Mac Os X Server.

Who are Adrian Santos's colleagues?

Adrian Santos's colleagues are Giselita Samchez, Jonatan Jona, Mamadou S Jallow.

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