Adriel Morales Email & Phone Number
Who is Adriel Morales? Overview
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Adriel Morales is listed as Technical Support Team Lead at DEXIS, a with 707 employees, based in Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Adriel Morales.
Adriel Morales previously worked as Technical Support Representative at Envista Holdings Corporation and IT Support at Freelance. Adriel Morales holds Bachillerato, Information Technology from Universidad Técnica Nacional.
Email format at DEXIS
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About Adriel Morales
As an IT engineer, my goal is to become a professional capable of bringing innovative and efficient solutions to the IT field, applying my technical and analytical knowledge and skills. I have gained experience through cisco modules applied in enterprise environments, Active Directory configuration, team management through Agile methodologies among other required skills.As a professional I understand the need for team growth and emerging technologies applied in the business environment, that is why my skills expand to be that professional you are looking for!
Adriel Morales's current company
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Adriel Morales work experience
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Technical Support Representative
CurrentResolved complex support requests with internal and external customers via phone, email and remote-control support software. Diagnose and resolve complex technical problems, utilizing advanced troubleshooting techniques to identify root causes and implement effective solutions to DEXIS and DTX products. Documented resolutions and interactions with customer using Microsoft Dynamics. Work closely with cross-functional teams, including engineering and product development, to escalate and resolve critical issues and enhance product functionality. Supporting other peers as a mentor to improve performance, quality, metrics during nesting and production period.
It Support
Diagnosed common issues related to Windows, Mac environments through effective troubleshooting. Solved Active directory, DNS, database issues related to server environments and windows. Provided local IT troubleshooting for Windows, Mac, printing systems to general PYMES.
Support Engineer
Provided maintenance to general devices, network Cisco systems, laptops, printers.Configured enterprise printing systems through network/Windows environmentEvaluated complex environmental issues for external customers using ticketing system
Adriel Morales education
Frequently asked questions about Adriel Morales
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What company does Adriel Morales work for?
Adriel Morales works for DEXIS.
What is Adriel Morales's role at DEXIS?
Adriel Morales is listed as Technical Support Team Lead at DEXIS.
Where is Adriel Morales based?
Adriel Morales is based in Heredia, Costa Rica while working with DEXIS.
What companies has Adriel Morales worked for?
Adriel Morales has worked for Dexis, Envista Holdings Corporation, Freelance, and Seicom S.A.
How can I contact Adriel Morales?
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What schools did Adriel Morales attend?
Adriel Morales holds Bachillerato, Information Technology from Universidad Técnica Nacional.
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