As a Project Manager at Cloudforia, a Gold Tier Salesforce Consulting Partner, I ensured the successful delivery of Salesforce Implementation Projects with a primary focus on driving strategic outcomes for both Cloudforia and our valued clients.- Gathered and organized documentation of business requirements from stakeholders (engineers, product managers, business leaders).- Defined roadmaps and priorities for projects.- Assessed the impact of new requirements on upstream and downstream applications, systems, and processes.- Actively liaised between users, vendors, and application development teams to ensure seamless integration.- Created schedules, solve problems, handle customer escalations, and monitor progress.- Managed the development of customized solutions within Salesforce’s platform to support critical business functions and meet project objectives, stakeholder requirements, and organizational goals.- Mitigated technical risks, escalate issues to management, and monitor/report on key performance indicators.- Directed the delivery and execution of Salesforce functionality projects, including CPQ, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Einstein, and FSL.

- Managed a diverse portfolio of 50+ clients at a time, oversaw and coordinated loan processing from initiation to completion to ensure compliance and timely delivery within project parameters.- Achieved a 20% reduction in average loan processing time, surpassing established goals- Attained promotion to Senior Project Manager II within 7 months at LoanDepot- Ensured project compliance and alignment of investor guidelines through stringent documentation analysis.- Exceeded monthly quotas for funded loans by 20%, showcasing consistent success in meeting project objectives- Maintained a 90% or above client satisfaction rating, exceeding the Company standard by more than 10%.- Effectively collaborated with 7+ external organizations, including government agencies, to ensure project accomplishment and regulation compliance.

- Conducted property searches aligned with client placement needs, negotiating rent pricing and lease terms with property managers/owners for seamless project execution.- Applied strong phone and interpersonal skills, patience, and persistence to manage client relations and project timelines efficiently- Initiated and managed the terms of business relationships, proactively preventing disputes and resolving differences to ensure smooth project flow

- Created and managed a Traditional Project lifecycle of math preparation curriculum- Taught a remote High School Math Foundational Course for incoming freshmen, explained math concepts, developed classroom materials, organized group activities, assigned homework, and prepared for exams- Used teaching strategies and methods to develop relevant sequential understanding to prepare the students for Algebra 1, filled in the educational math concept gaps of previous elementary and middle school years- Collaborated with students and staff through Peardeck and Zoom to create group discussions and surveys and build student involvement for each lesson, providing students the skills and strategies for problem-solving

- Created and managed Agile Project lifecycle of state test-prep curriculum- Instructed students ages 8-10, oversaw their social and emotional development, prepared lesson plans, assigned papers, graded tests, and implemented instructional programs and activities for 25-27 students- Planned, created, and presented each unit of curriculum to meet state standards, optimize learning objectives for the grade level, and differentiate instruction for each student’s needs, presenting unique challenges and growth- Led and actively affirmed each student by highlighting individual strengths, building meaningful relationships, providing support and encouragement for growth, instilling collaboration, fostered an environment of safety and risk-taking- Managed and created the product lifecycle of a state test-prep curriculum by utilizing user testing and quantitative/qualitative data analysis, establishing product team activities and acceptance criteria, and working from a sprint prioritization backlog

- Created and managed a Traditional Project lifecycle of curriculum improvement focusing in science and social studies- Instructed students on various subjects such as science, reading, math, and social studies, assigned homework, developed lesson plans, graded tests, and maintained constant parent and school admin- Managed a large class of 37 students, created individualized learning goals by examining individual and overall class data, focused on project-based learning to build autonomy and push students to reach their potential- Fostered positive relationships, provided constructive feedback to students promptly, led class field trips planned around each unit, and wrote report cards incorporating student data in multiple fields