With over a decade of progressive experience in the hospitality industry, the journey has culminated in my role as Spa Director at Hotel Viking, where I've been privileged to serve for the past 2.5 years. Previously honing my expertise at Hyatt Regency Lost Pines Resort & Spa, my core competencies lie in not just managing, but elevating resort experiences. At Hotel Viking, I've leveraged my background in psychology and innate understanding of guest service excellence to build cohesive teams and create memorable, luxury spa experiences. Our mission aligns perfectly with my personal dedication to exceptional service, and I am committed to contributing my skills in team building and industry knowledge to continually enhance our organization's reputation for unparalleled hospitality.