I have accountability for results of a major program in terms of cost, direction and people management.Works closely with account management team to set priorities; motivates, coaches, and fosters creativity within teams.Provides guidance on priority projects or initiatives of moderate to high complexity. *Communicates and consults with business managers and advises clients in the successful implementation of business recommendations, while effectively overseeing the account management process. *Represents HP to internal and external stakeholders, such as management and external clients on all account management matters. *Provides management direction and support to operational performance reviews with customers/partners on senior management level and holds responsibility for the execution of agreed improvement plans. Knowledge and Skills: Excellent communication, influence and presentation skills, including both written and verbal forms. Mastery in English and local language as well as other languages as required. Demonstrates management competencies in working with both internal clients and external partnerships. Strong people management skills. Strong ability to promote teamwork, motivate individual and team efforts and provide appropriate coaching. Strong ability to lead teams and individuals through change. Content expert in the field of operational accounts management. Strong financial and business acumen; general industry knowledge. Excellent knowledge of the end-to-end process of sales operations and the organization’s capabilities. Ability to understand and interpret customer needs and translate them into workable programs. Strong project management skills. Very strong quantitative and qualitative analytical skills, including competency in financial analysis. Excellent problem solving skills