Shift Manager
Salisbury, United Kingdom
My key responsibilities are to be a role model, set an example for other partners to look up to, as well as coach partners to be better in themselves and what they do.Other responsibilities include making sure the store runs as effectively as possible, ensure customer satisfaction is greater than the initial expectation and finally, handling cash and making sure everything is up to order. During the Christmas Period of 2015, I ended up managing the Winchester High Street store at… Show more My key responsibilities are to be a role model, set an example for other partners to look up to, as well as coach partners to be better in themselves and what they do.Other responsibilities include making sure the store runs as effectively as possible, ensure customer satisfaction is greater than the initial expectation and finally, handling cash and making sure everything is up to order. During the Christmas Period of 2015, I ended up managing the Winchester High Street store at very short notice. I thoroughly enjoyed this experience and decided afterwards that I wanted to pursue a career in retail/hospitality management.Over the next few months, I began developing my skills and experiences, taking on small management roles and gradually taking on more responsibility throughout my training. One of the main highlights for me was being put in charge of boosting sales made using the Starbucks Rewards app, and creating staff incentives to push sales and hit targets. Show less