Consultant Manager for a newly developed Project Management Office. Lead in the design andmanagement of a new Intake Process that develops solutions leveraging a global team of highly skilledengineering and operations teams. Primarily supporting groups in the infrastructure space, leveraging anextensive background in Software, Database, Server and Network implementation and support.Worked extensively with a diverse set of internal stakeholders and key external vendors, as wellreporting to management at various levels. Developed a team of global Project Managers and Projectcoordinators, and then managed all allocations across dozens of projects. Developed and improvedprocesses through continuous improvement efforts. Met constantly with global center leadership toassist in resource development.

Program Manager for Revenue Management implementation consisting of new development for Medicare reimbursement, Third Party Vendor data transfer, and multi state claim submission. Report program status to Senior Management including COO/President.Manage the implementation of a custom-built Incentives system, comprised of an Operational Datastore, custom reward calculations, administrative UI, Single Sign On integration with WebMD (foruser reward management). Exposure to SQL Server, RHEL and Windows environments. Project Manager for the transition from disparate legacy UM/CM/DM applications to a web baseddistributed integrated platform, to reduce/eliminate manual processes, systems and automate wherepossible. Exposure to AWS, SQL Server, RHEL and Windows Server environments. Interim IT Director: Contracted by this third-party administrator to provide management for its growingIT staff. Evaluated its data platform, software, resources and key projects, developing roadmap to improve the health and stability of its platform Program Manager for the creation and rollout of an Enterprise Data Warehouse andassociated Operational Data Stores and Data Marts. Lead a team of Data modelers, ETL developers,DBAs, and QA resources.Delivery Manager for the Council on Accountable Quality Healthcare initiatives. Quickly come up to speed on new requirements and work with all stakeholders to design and implement the solution. EDI Implementation Manager responsible for implementation of this hardware and software solution. Worked extensively with Trading Partners to ensure successful testing and implementation. Manage onsite/global teams.Program Manager for implementation of a Testing Competency Center. Developed processes and teamstructure for this enterprise quality assurance group. Selected Center tools and technologies for US andIndia based teams.

Assume a leadership role responsible for designing creative solutions for major clients and developing and implementing new sales strategy for executive sales teams. Specific accomplishments include:• Work with global technology practice leaders to develop offerings and design delivery vehicles• Develop innovate resourcing and recruiting processes• Manage remote Business Development and Account Managers• Develop client solutions leveraging Global Solution Centers• Support C level sales opportunities • Assist in the design of delivery Practices• Integrate existing Solutions Practice• Clients include: Cigna, BCBS, MHA, UHC, Wellpoint

Responsible for designing and managing technical solutions for healthcare and financial services clients. Oversee a Sales and Recruiting staff of over twenty, and a Solutions group of over thirty resources. Work extensively with client to resolve technology, business and resources issues. Specifics include: • Develop sales and delivery processes to support over thirty clients focused on the insurance, healthcare and financial services vertical• Support sales staff by solutioning client opportunities• Oversee the delivery of solutions comprised of over two hundred resources• Provide Project Management overview for all project based work.• Clients included Cigna, United Healthcare, ING, UBS, CSC, Phoenix, Mass Mutual, ABB and UTC

Developed this start up technology company from a single resource to a group representing over a dozen clients with over fifty resources. Design and implement all corporate processes and provide company management across financial, legal and human resources. Acted as Sales manager and Solutions project manager for entire team. Specific clients included CIGNA, Mass Mutual, United Health Group, and the State of Massachusetts. Technologies included mainframe and distributed platforms. Specifics:• Developed and marketed a Healthcare Finance Administration (now CMS) approved application (Med Assist) for reconciling Medicare reimbursements. Distributed to multiple HMOs and supported via technical and business help desk staff. Extensive experience with HCFA/CMS responses and financial reporting.• Lead consulting firm for CIGNA Y2K effort providing key leaders and technical resources for Claim, Eligibility, and Provider based efforts • Oversaw the merger of Tobin Systems and Computer Staffing Associates, and assumed merged leadership.

As a member of the Healthcare Technology division, was responsible for developing distributed and mainframe applications to support the home and healthplan field offices. Responsible for analyzing, developing, implementing and supporting applications. Specific projects included:• Developing Executive Information Systems for medical directors focusing on ICD9/CPT4 utilization breakout• Develop claim adjudication system for Extended Management provider groups• Develop applications for migrating multiple acquisitions healthcare data to client systems

Supported multiple clients with the creation and support of software applications. Supplied management, analytical, design, development , testing and implementation skills. Worked extensively with business and technology clients to understand and deliver automated solutions. Service provided to banking, financial services, insurance and healthcare clients.

As a member of the Group Insurance division, responsible for developing software applications to support the home office and health plan field offices. Interface with business leaders to derive automation needs, develop specifications and see solution though implementation. Responsible for analyzing , developing, implementing and supporting applications.