Ashley G. Email & Phone Number

Freelance production of children's books with the following responsibilities: children's book co-author, editor, illustrator, publisher, web site management, marketing, and financial management.

My promotion to front desk manager included all my previous duties and expanded to include employee scheduling, assisting staff in training to overcome operator errors, banking, invoice coding, and assisting with the maintenance of accounts receivable.

As a front desk staff member, I was responsible for cash handling, billing, checking guests in and out, resolving guest issues, and guest satisfaction. I used my phone skills in order to process guest reservations and resolve billing issues over the phone. I put forth my best effort to accomplish any tasks requested of the front desk staff, which extended into housekeeping, maintenance, and security. Being expedient at multitasking, prioritizing, and problem solving was essential to being a… Show more As a front desk staff member, I was responsible for cash handling, billing, checking guests in and out, resolving guest issues, and guest satisfaction. I used my phone skills in order to process guest reservations and resolve billing issues over the phone. I put forth my best effort to accomplish any tasks requested of the front desk staff, which extended into housekeeping, maintenance, and security. Being expedient at multitasking, prioritizing, and problem solving was essential to being a successful front desk staff member.With my knowledge and background, I also functioned as technical support for any computer issues. I was the senior staff member involved in the recent computer upgrade. My expertise has been used to install new software, set up network folders for printing, and set up security certificates. Show less

Bachelor'S Degree, Computer Science, Gpa (4.0 Scale) - 3.55

Minor in Communication - GPA (4.0 scale) - 3.7

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies, Gpa (4.0 Scale) - 3.87

Activities and Societies: Japanese Club Career Studies Certificate for Web Design conferred 2009

Computer Science

Took courses to transfer into ODU