Amy E. Moore Email & Phone Number

New York City Metropolitan Area

Head of Learning function, focusing on enabling and empowering operational performance across the organization.

New York City Metropolitan Area

Development and delivery of learning programs to bolster operational performance.

Los Angeles, California

Management of firm-wide and department-specific online learning projects end to end, from consultation with SMEs to course builds to communication and reporting. Working within Global Technology, partnered with business/functional leaders to develop and design e-learning courses, documentation, and videos for Technology rollouts, as well as compliance and attorney training courses for Security, HR, Attorney Development, and the office of General Counsel. Responsibility for global administration, user management, and training for firm LMS and other external learning solutions and vendors.

Greater Los Angeles Area

Planning, design, and builds of e-learning courses for technology rollouts across organization.

Glendale, Ca

Partnership with business leaders and HRBPs to identify and respond to training and development needs throughout the organization. Development of internal high potential program. Development and facilitation of manager training, biweekly new hire orientations, and compliance training. Management of process for Performance Management and setup/implementation of automated Performance Management system within new HRIS. Management of company learning platforms and external partnerships with learning vendors. Selection of first companywide LMS. Responsibility for all internal communication related to learning programs and Performance Management.

San Francisco

Partnership with HRBPs and business leaders to determine and respond to learning needs across the business. Collection and analysis of attendance, completion, and satisfaction data related to learning within the organization. Administration of LMS and learning technologies across the organization (Exceed, Brainshark, Captivate). Creation and maintenance of internal Learning and Development and manager resource sites (Confluence). Management of relationships with external learning vendors. Development, communication, and coordination of quarterly new manager onboarding program. Internal communications related to employee learning opportunities. Consultation in learning development across orgs, to include Sales, Engineering, Account Management, Community Management, User Operations, and Diversity and Inclusion.

Santa Clara, Ca

Management of all professional certificate programs within UCSC Silicon Valley Extension's Business and Management Department, including Accounting, Administrative and Executive Assistants, Business Administration, Financial Planning, Human Resources Management, Marketing Management, Project and Program Management, and Technical Writing. Class planning and scheduling. Curriculum development. Student advising. Development of training and orientation materials for new on-land and online instructors. Creation and management of online faculty resource center within LMS. Hiring and supervision of Program Chairs and Instructors.

Cupertino, California

Management and coordination of global training programs, including course marketing and communications, virtual and F2F training moderation and delivery, coordination with global HR Business Partners and training facilitators, and course planning and scheduling. LMS administrative role. Role in developing and deploying professional development courses in LMS. Proofing/editing of internal Global Learning and Performance communications within CMS/company intranet. Special emphasis on improving communications/updating media assets/improving branding alignment within Global Learning and Performance Team.

Online and in-class instructor of English Composition, Literature, and Developmental English courses. Worked as subject-matter expert in development of an online LIT 2000 course. Certified online instructor through Center for Advancement of Teaching and Learning.

Jacksonville, Florida Area

Management of Open Campus instructional programs and development of Campus Resource Center staff. Management, training, observation, and evaluation of adjunct faculty, both remote and local. Development and delivery of Open Campus training and communication materials, including online and on-land orientations, faculty development sessions, faculty news briefs, and virtual adjunct meetings. Management of LMS content and LMS administrative role. Ongoing role in online course development and quality assurance committees. Participation in Collegewide Institutional Effectiveness and Reaccreditation efforts.

Responsible for management and growth of Open Campus social media program, web presence, and communication. Oversaw production of digital media and content for use in LMS, campus website, and campus-specific blogs. Management of LMS content and LMS administrative role. Empowered faculty and students in the use of technology in the classroom by facilitating enrichment sessions and tutorials. Worked to increase student-faculty-campus engagement.

Management of Communications Lab at FSCJ South Campus. Hiring, onboarding, and supervision of student workers and professional English and ESL tutors. Accomplishments included digitization of existing Lab resources, development of additional tutoring resources, and the creation of a virtual tutoring lab within LMS platform.

Web copywriting, technical writing, copy editing, SEO, content strategy.

Music journalist.

Video production assistance, writing, editing, camera work, admin.

M.A., English Language And Literature

B.A., English Language And Literature/Minor In Film Studies