Aeneas Mcewan Email & Phone Number

Paisley, Gb

Glasgow, Scotland, United Kingdom

● Oversee daily backup checks, creation of backup sets, schedules, retention and restores of multiple backup software such as Avamar, Cohesity, Veeam and Asigra ● Ensured The Data centre was maintained through routine safety checks and hardware maintenance, troubleshooting and upgrades on various types of devices, Servers, switches, routers, firewalls etc ● Investigated many types of technical issues both software and hardware-based, engaged in troubleshooting using problem-solving… Show more ● Oversee daily backup checks, creation of backup sets, schedules, retention and restores of multiple backup software such as Avamar, Cohesity, Veeam and Asigra ● Ensured The Data centre was maintained through routine safety checks and hardware maintenance, troubleshooting and upgrades on various types of devices, Servers, switches, routers, firewalls etc ● Investigated many types of technical issues both software and hardware-based, engaged in troubleshooting using problem-solving skills, raising vendor cases when needed and documenting fixes and changes made to produce processes ● Experienced in using virtualisation software such as VMware, Vcenter, ESXI, and using monitoring software such as Nagios and in-house software of MyServers and IHam to monitor complex systems remotely ● Identifying and collaborating on High-severity incidents for Priority clients, and projects, while maintaining clear and regular communication with the customers and maintaining SLAs Show less

● Completed a 12-week training programme on AWS Cloud computing and achieved the AWS Cloud Practitioner Certification ● Extensively used Linux and the AWS CLI in order to deploy various AWS services in realistic business scenarios, including relational databases, deploying a static website, lambda functions, containers, and many others● Rapidly improving problem-solving skills with the addition of more tech-focused solutions

Hillington Industrial Estate, Scotland, United Kingdom

● Working in a busy food and beverage service environment whilst studying for my Business Management BA (Hons) degree● Anticipating and reacting to customer needs while providing friendly and approachable service ● Providing personalised experiences for customers in a fast-paced environment while requiring high levels of attention to detail ● Following Health & safety and hygiene procedures in food safety environments ● Collaborating in promotional activities to advertise and… Show more ● Working in a busy food and beverage service environment whilst studying for my Business Management BA (Hons) degree● Anticipating and reacting to customer needs while providing friendly and approachable service ● Providing personalised experiences for customers in a fast-paced environment while requiring high levels of attention to detail ● Following Health & safety and hygiene procedures in food safety environments ● Collaborating in promotional activities to advertise and generate customers, attending different community events to distribute promotional merchandise Show less