Manage a team of teachers, trainers and coordinators. Conduct performance reviews on full-time and part-time employees. Identify areas for growth, decide on goals, and coach employees to achieve those goals. Recruit full-time teachers.Provide orientation and mentoring for new full-time employees, as well as manage the orientation program.Administer group training seminars and one-on-one training sessions to full-time and part-time employees. Design and develop all training materials for the department. Handle disciplinary issues. Ensure the department’s policies and procedures are in compliance with national and international regulations such as Labor Standards Act, Work Style Reform Law, APPI and GDPR. **Achievements**Designed and implemented a new performance evaluation system with a greater emphasis on collaborative goal setting and career development, including aspects of 360-degree feedback.Designed and implemented a more comprehensive orientation system for new full-time employees.Digitised the training program, which made it more interactive for trainees, and more user friendly to trainers.

Managed approximately one hundred programs simultaneously from start to finish, including finding teachers, making contracts, instructing teachers, and ensuring student evaluation reports were completed correctly.Managed approximately 70 teachers' schedules. Designed curricula for new and existing programs for small, midsize, and multinational companies and institutions. Planned and developed in-house textbooks and materials **Key Achievements** Developed an in-house ESL textbook focused on the service industries. The textbook was subsequently expanded into a 6-textbook series. The textbook was later used in partnership with two municipal Governments to hold lessons for local businesses and residents. Developed an in-house ESL/Business Skills textbook focused on writing and delivering effective presentations. Designed a managed a 3-month intensive program at a well-known Japanese multinational company. All students successfully increased their CEFR levels between 1 and 2 levels and reached the benchmark to become eligible to manage an overseas branch. Designed and managed a large scale program at a well-known video games company. Over 3 terms, the student number increased from 145 students to 214 students. Designed and taught regular seminars for a Government Agency to help prepare them for hosting a large-scale international conference.

Supported new teachers in their professional development and their adjusting to a new country and cultureTaught across Japan, often at short notice and in times of crisis. Provided guidance to existing teachers in effective teaching practices Introduced a new counseling system at schools which increased efficiency and student satisfaction.

Taught a wide variety of adult students that vary from absolute beginner to advanced (grammar based and conversational based classes).Oversaw the design and implementation of a new course, that was later adopted company wide.Worked with school management to ensure that financial goals were met at one of the largest branches in the company.

Ran and maintained all technical equipment needed for the exhibition of films (16 screens).Built prints.Ensured trailers/ads were up to date on weekly basis and changed them if and when needed.

Provided detailed box office analysis for the whole company and present to company directors on a weekly basis to be used to form strategy for future releases.Worked within a team to deliver promotional and media campaigns for UK theatrical releases to a strict deadline under constant scrutiny from film directors and producers.Managed and distributed film merchandise for UK releases as well some European releases. Managed and distributed creative materials, also assisted in producing copy for creative materials.