Allison Paulsen Email & Phone Number

Crozet, Va, Us

Crozet, Va, Us

Crozet, Va

Remote

An integral part of the AI generalist LLM project delivery team, managing task allocations, ensuring and facilitating smooth communications, maintaining quality assurance, and overseeing task management processes for multiple team members to support overall project success.

Falls Church, Virginia, United States

Boutique, direct response marketingMembership marketing for gardens and arboretums via telemarketing, direct mail, and email.

Arlington, Va

Marketing & salesSocial Media

• Served as a member of the outreach team. Acted as the exhibits manager, to include: planning, scheduling, making travel arrangements, attending events; selecting & training staff, scheduling, purchasing and maintaining premiums and exhibit materials, e.g. signage, booth materials, give aways etc.• Acted as special projects manager. Created and coordinated production of materials and planning of MOAA events.• Tournament Director for MOAA's Annual Golf Classic Fundraiser - coordinated event, working with sponsors, vendors, the venue, and golfers• Managed, posted content, created discussion topics, and promoted the MOAA facebook page, starting with just 36 followers and growing it to 5,000+ .• Served as a member of the MOAA communications team, helping promote and manage brand awareness and graphic standards throughout the staff.• Acted as main point of contact for the marketing materials inventory. Monitored, updates, and orders stocks of marketing materials. Coordinated the development of new collateral pieces when the need arises while maintaining in house and shipping house inventories or current collateral pieces.• Tracked invoices to projects, maintains billing records, and provides budget support.

• Executed and provided feedback on tasks supporting department project missions• Acted as departmental representative to multiple inter-office task forces and teams• Monitored incoming calls and emails, ensuring that member feedback and trends are delivered to the pertinent MOAA personnel• Develop and coordinate Member Service Representative (MSR) training• Coach and mentor MSRs identifying areas of growth/interest for follow-on training• Coach and mentor MSR sales technique to increase retention and life membership upgrades• Manage daily schedule, volume forecasts and MSR workloads• Represent MOAA at Marketing events, Board and Annual Meetings

• Acted as front line problem identification monitor and developed solutions to quickly adapt to challenges• Provided project management support to the Deputy Director• Completed daily quality control on database

• Acquired an in-depth knowledge for MOAA• Answered phone and email inquiries in a proficient and timely manner• Ensured member satisfaction by proactively addressing member needs

Ba, Psychology

BA in Psychology

Hs Graduate