Ahmed Ezzat Email & Phone Number

Cairo Governorate, Egypt

Administered, maintained, and operated existing security solutions such as FortiGate UTM.Configured and maintained Cisco & HP routers and switches. Administered, maintained, and operated existing Voice Such As Avaya.System Infrastructure ­ Managing (DHCP-DNS-Active Directory).File Server ­ Security Permissions, Quotation, File Screening, DFS & Reports.Virtualization ­ Managing Virtual Machines with Hyper-V (Create, Configure, import & Export, live migration, Virtual Machines).Manage Cameras Server.Manage Access Controls Units.Manage Kaspersky Administration Kit Server (KAS).Implement and Manage WSUS Server.Provide support for printer settings, PC configurations.Maintain group policy structure to secure servers, desktops and laptops.Complete all daily/weekly/monthly tasks including backups.Backup & Restore using MS Backup service.Documentation of IT Systems Services and Assets.Troubleshooting network issues.

Egypt

 System Infrastructure ­ Managing (Active Directory-DNS-DHCP). File Server ­ Security Permissions, Quotation, File Screening, DFS & Reports. Virtualization ­ Managing Virtual Machines with Hyper-V (Create, Configure, import & Export Virtual Machines, live migration, failover Clustering). Microsoft System Center Configuration Manager (SCCM2012R2) (Implementing, Configuration, Administration & Troubleshooting) Manage All corporate resources, H/W & S/W inventories, create& Deploy packages, Remote Control & Reports. Microsoft System Center Data Protection Manager (SCDPM 2012) (Implementing, Configuration, Administration & Troubleshooting). Microsoft System Center Virtual Machine Manager (SCVMM 2012) (Implementing, Configuration, Administration & Troubleshooting). Manage Kaspersky Administration Kit Server (KAS) Implement and manage FTP-SERVER. WSUS Server. Implement server availability monitoring tools (What’s-Up Gold), & (PRTG) Up/down event alerts, and availability reporting. Hardening resources using CIS Benchmark to comply with PCI DSS. Provide support for printer settings, PC configurations. Configure / add new services as necessary. Maintain group policy structure to secure servers, desktops and laptops. Complete all daily/weekly/monthly tasks including backups. Backup & Restore using MS Backup service. Documentation of IT Systems Services. Troubleshooting network issues.

Cairo

 A Installation and configuration of Standard desktop PC, Laptops, Tablets & Mobile devices Set up and configure printers, scanners, and other peripherals Install and configure software Configure basic Windows, AD Login for users and emails. Perform onsite analysis, diagnosis, and resolution of complex desktop and laptop problems for end users, including offsite repair for remote users as needed. Install, configure, test, maintain, and troubleshoot end user workstations and related hardware and software in order to deliver required desktop service level. Collaborate with LAN technicians/network administrator to ensure efficient operation of the company’s desktop computing environment. Receive and respond to incoming calls or emails regarding desktop problems. Answer to perform moves, add, and changes requests as they are submitted by line managers. Develop and maintain an inventory of all monitors, keyboards, hard drives, NIC, and other components and equipment.  Accurately document instances of desktop equipment or component failure, repair, installation and removal.

Bachelor’S Degree, Electrical, Electronic And Communications Engineering Technology/Technician, Pass

Education record