Product Creation, Qa, Tech Support, Consultant, Writer, Tutorial Video
CurrentOver four years of hands-on experience in a remote corporate atmosphere, providing B2B services and software to eCommerce businesses. Responsibilities: - Consulting enterprise level online stores and home-based shop owners to plan their logistics and workflows. - Writing top-result blog posts to promote the company via timely business topics. - Soley creating & updating our user support center via help articles, structure, and design. - Copyediting all textual content within the software features. - Writing marketing emails, feature updates, and notifications. - Design new software features and manage their development. - Testing and working with the development team to ensure a quality product prior to release. - Website design, programming web-apps, and copyediting website material. - Creating tutorial videos for YouTube, which notably became a best source for new user sign-ups.