Austin Futch Email & Phone Number

Remote

Remote

● Provided scheduling solutions for 300 of Apple’s retail stores in the U.S. and Canada via dynamic resource planning● Demonstrated agility and resiliency in adapting to the evolving needs of internal and external customers● Analyzed weekly evolving payroll guidance based on retail and financial data to produce quality, equitable schedules in alignment with Apple’s guidelines and mission

Riverview, Florida, United States

Bradenton, Florida, United States

Gainesville, Florida, United States

● Anticipated and addressed employee and business needs to provide an excellent customer experience● Executed intentional recruiting efforts to find, hire, and retain exceptional talent ● Provided expert guidance on scheduling systems and payroll systems

Gainesville, Florida, United States

Gainesville, Florida

● Individualized guest experiences through catered menu suggestions driving sales● Transcended guest and managerial expectations through engaging, personable customer interactions● Maximized efficiency by utilizing lulls to restock and proactively prepare for peak periods

Sarasota, Florida

● Utilized knowledge of current women’s fashion trends to enhance and lead the boutique’s visual merchandising, and to create and sell outfits and accessories● Assisted with financial accounting to produce accurate reports● Delegated and performed boutique tasks based on team member strengths and competencies

Gainesville, Florida

-Part of UF's nighttime transportation program for students-UF Campus Security Authority-Duties include customer service, navigation, driving and dispatch operations with police radio 10 codes

Ellenton, Florida

-Key holder, opening and closing management duties, training-KPI tracking, focus on customer service and driving sales-Visual merchandising

Sarasota, Florida

● Applied an individualized approach to leading employees to promote a guest-centered culture● Managed customer demands to insure efficiency and financially sustainable practices ● Lead the team in driving guest loyalty as one of the top 25 sellers of the Old Navy Credit Card in Florida

Wilmington, North Carolina

-Customer service, driving sales, register work-Visual merchandising and training

Master Of Science - Ms, Management

Bachelor'S Degree, Spanish Language And Literature

Activities and Societies: Florida Democrats Fellowship, Epsilon Sigma Alpha, Inter-Residential Hall Association (IRHA)

High School Diploma, International Baccalaureate Program

Activities and Societies: Key Club, President of the Orchestra, Mu Alpha Theta, National Honor Society, Science National Honors Society.