Arthur Fainstein Email & Phone Number

Israel

• Built and managed the QA Escalation Group responsible for testing and deploying all On Prem and SaaS platforms, products, components, and features.• Oversaw the Beta and customer acceptance testing programs before releasing new versions, working under tight deadlines.• Led a group of testers using scrum methodology and monitored tasks and work procedures.• Full responsibility for the overall quality of patch management, service packs, and projects, considering the full product life cycle.• Designed and wrote QA procedures and monitored documents written by employees (STP, STD, STR).• Trained and implemented various types of tests (Acceptance, Functionality, Regression, Usability, Load/Stress/Endurance, Compatibility, System, etc.) for all product components.• Recruited, screened, interviewed, and mentored group members.

Airport City, Israel

• Establish and manage a System Team responsible for deployment testing of a multi-site system • Complete QA of a system comprised of 18 servers, numerous end points and clients (Windows, Linux, iOS Android)• Responsible for Patch Management and service packs – testing, implementation and deployment as well as for localization, recently received responsibility for automation• Provide technical assistance including field solutions to Customer Support, Professional Services, Product Management and other organizational functions. • Professional and administrative management of a cross functional team comprised of QA and installation professionals, programmers and a System Team Provide personal, motivational and technical leadership including definition of milestones Implement use of best practices and scrum methodologies; train staff member as scrum master Extend coverage by creating new automated testing scenarios using Jsystem & Lattice. • Manage complex QA labs with multiple environments and integration with 3rd parties: ~500 virtual machines and servers; VSphere 5.5; VDI (MS; Citrix) SQL servers (stand-alone & clusters) etc.• Successfully manage complex projects under time pressure: Complete QA allowing release in under two month of an e-ticketing system allowing customers to register a complaint on Company system

• Responsibility for end-to-end testing of a windows based scanner for website protection working on Linux, Windows and Solaris platforms• Collaborate with product management and development team, on development and review of functional specifications• Create a library of scripts and diverse scenarios, allowing flexibility in testing conditions using Microsoft Visual SourceSafe.• Execute and monitor test results (Functional, System, Stress, Load, Volume, Performance, Negative and Regression tests, multi-browser and multi-platform tests.), using WinRunner and LoadRunner.• Defined and corrected software and hardware requirements for Quality Assurance lab infrastructure.

• Analysis, development and review of testing requirements with product management and development. • Created functional requirement documents and documentation for Test Plan, Test Requirement & Test Case Specification for manual and automated testing of Web based application using the “Use Case Model”• Organized and managed all phases of the company’s Product Web site testing processes, including specifying testing requirements, planning tests, executing tests, and tracking defects.• Established and improved verification testing of business data in Oracle SQL database systems to ensure the accuracy of exchanged data in the business transaction processing.• Created and maintained TestDirector projects; managed TestDirector users, connections and licenses; customized project entities and lists, set up user groups and granted permissions.• Created and maintained testing LAB’s including Windows and UNIX/Linux based systems. • Responsibility for providing remote and on-site support to Sainsbury, UK (1 year relocation to London)• Support pre-sales efforts – prepare and technically support demos to customers (mostly in Europe)

• Responsible for GUI, UX, functional testing of a web application firewall on diverse platforms in coordination with Project Management and Product Development• Assist Customer Support and Production teams by diagnosing functional problems and recommending solutions • Development and implementation of Test Plans and Test Scenarios based on Use Case Methodology, business and technical requirements.• Creating and executing acceptance, functional, system, usability, boundary, regression, compatibility and cross-platform testing.• Reviewing and updating technical documentation for Software Quality Assurance procedures. • Conduct market analysis and review of competing products