Ashley Ferguson Email & Phone Number

Texas, United States

Texas, United States

Dallas, Texas, United States

Provide owner relations services to clients/oil and gas operators that outsource this department. Assist by responding to incoming owner relations calls and emails regarding various issues, including revenue, land, lease, division orders, JIB, A/R, and A/P.• Log owner inquiries in a case tracking system, and research inquiries to provide owners with definitive responses and solutions to their cases. Follow-up on all outstanding inquiries with owners and clients to close and finalize assigned cases.

Construction contractor handling new construction, renovations and restorations. Provide customers with competitive estimates for their home improvement projects, and oversee every detail from start to finish. Handle marketing and branding (including website and social media creation and upkeep), as well as estimates, invoicing, and electronic payments through Quickbooks. Facilitate communications verbally and electronically with customers on budgets, schedules, and all project details. Handle payments to subcontractors, weekly payroll, annual tax document preparation, bookkeeping, Chart of Accounts, ordering and scheduling of materials and supplies. On-site organization and discussions with employees and subcontractors. Top rated and reviewed professional in the Parker County area on HomeAdvisor.

Weatherford, Tx

Created all processes and procedures for employees and subcontractors, and electronic files for projects for a mid-size commercial construction company specializing in nationwide hospitality renovations. Handled all Accounts Payable, Receivable, and communications associated with each to subcontractors, vendors and customers. Google Suite Administrator (created for organization; handled all content and permissions), website changes, e-mail suite hosting.  The American Institute of Architects contract documents, including created contract templates for owners and subcontractors, change orders, warranties, and payment applications. Drafted lien waivers for all payments to subcontractors and customers.  Payroll to employees and handling of confidential personnel files, annual and quarterly reports including 1099 tax forms to subcontractors and IRS, state unemployment tax payments and forms, W-2’s, 941’s and 940’s as well as monthly sales tax. Wire transfers, budgeting for all projects, insurance and internal audit requests.  Scheduled and facilitated pre-construction meetings and teleconferences throughout projects to ensure deadlines were met or exceeded. Coordinated materials, supplies, heavy equipment, travel and housing to and from jobsite locations.  Solely handled all Quickbooks coding, account reconciliations for multiple bank accounts and credit cards. Created Chart of Accounts for organization, and input all vendors, customers, employees, A/P and A/R into Quickbooks Online system. Tracked and monitored monthly and annual P&L reports and balance sheet, and coordinated with tax accountants. Assisted various attorneys with all legal matters. Seamlessly managed multiple projects nationwide simultaneously.

Dallas/Fort Worth Area

Supervised and directed the daily workflow of Owner Relations personnel. Mentored direct reports, and communicated any changes to staff and coached them accordingly. Monitored employee’s performance, training needs, and provided leadership for goal setting and completion, and career development. Proposed ways to increase efficiency of work processes. Oversaw the process of providing information and assistance to lessors, royalty interest, overriding interest, and working interest owners in response to verbal and written inquiries regarding leases, interests, and payments.Handled owner pay code changes and transfers of ownership. Streamlined conveyance of ownership process for company to ensure all documentation was accounted for. Experienced in both Pennsylvania and Louisiana division orders and lease records. Directed the day to day activities of 3 employees, successfully hired, built and trained team. Assisted direct reports with complex or escalated issues, and the communication with necessary departments and offices to ensure company, as well as owners, were being paid timely and accurately. Maintained knowledge of changes within the Land and Accounting departments and adjusted processes as necessary to maintain company policies and procedures. Identified revenue check voids and reissues, and coordinated with Accounting department to ensure changes were made. Assisted with the process of releasing revenue with Land Administration Manager approval in order to finalize Owner Relations inquiries and assist Division Order team. Assisted with quarterly reports and escheat to research funds held in suspense. Additionally, address complex Accounting and Tax Department inquiries to determine if funds could be released or held in suspense. Implemented and adapted existing software used by IT department to fit own departmental needs to avoid adding costly customer service module. Constructed workspace for department collaboratively with IT department.

• Conduct owner/royalty relations by documenting calls from royalty, overriding, and working interest owners. Verify information with research within the general ledger, and maintain an accurate database. • Facilitate discussion with owners in order to determine the issue and provide a solution if able to do so with information on hand, or direct more complex issues in accordance with departmental procedures. Continue to follow up with owner and internal employees on status if information is forwarded to additional personnel to address inquiry.• Provide assistance to owners with changes and/or updates to their accounts – address changes, mailing out deceased letters, and transfer requirements for various areas, etc. in order to establish any changes to the distribution of revenue.• Assisted higher level techs with owner and Range personnel e-mail inquiries and effectively resolve issues within 48 hours.Performed division order and lease record analyst duties.

Accredited Accounts Payable Specialist • Vendor Relations. Assist all vendors with payment inquiries, aging report reviews, and account reconciliations within 24 hours. Assist with auditor inquiries and SOX language. Perform RCT testing in Horizon and Workpay for IT department. Run various reports to ensure accuracy of Accounts Payable entries. Responsible for utility wires and managing invoice due dates to capture discounts, as well as assisting with invoices to meet accounting deadlines. Responsible for new vendor setups as well as changes and maintenance to existing vendors, including name and address changes, activations and inactivations of existing vendors, updating for notice of assignments/factors, researching mergers and making necessary updates in Masterfiles. EIN and W-9 researching, and coordination with tax department for federal withholding. Assist with company’s conversion to electronic payments. Account consolidations. Research credits, duplicate payments and payment errors to recapture monies owed, and recoup for company. Accounting reversal entries, offsets, and correcting entries.

Dallas/Fort Worth Area

Licensed Realtor, Member of the National Association of Realtors, Texas Association of Realtors, Greater Fort Worth Association of Realtors, National Association of Residential Property Managers and Texas Apartment Association• Personally managed over 50 residential doors. Company itself managed over 900 properties. Duties included: maintaining all properties in accordance with Texas Property Code; scheduling maintenance with vendors, keeping owners and tenants informed of repairs; managing inspections as well as evictions; showing properties to potential tenants and buyers; writing contracts and residential lease agreements; thoroughly screening applicants prior to move-in, and ensuring property was move-in ready; routine clerical duties. Listed and sold residential properties in Tarrant and Parker counties.

Dallas/Fort Worth Area

• Nationwide trip coordinator for conventions and seminars. Registrations, confirm hotel reservations, and secure travel arrangements for executive board members and officers. Updated grievance system on a daily basis when decisions were rendered. Appeal cases to different steps/levels according to their specific grievances. Scheduled arbitration cases to regular and expedited arbitration. Mailed certified letters as well as large mail-outs to union members and officers. Arranged meetings between union representatives and management. Ordered supplies as necessary. Answer multiple phone lines, filing, faxing, photocopying, etc.

Weatherford, Tx

Member of the National Association of Realtors, Texas Association of Realtors, and Greater Metro West Association of Realtors.• Listed and sold residential properties in Weatherford and surrounding cities. Typed contracts, showed properties to potential buyers, arranged listing appointments with sellers, marketed property in different publications.