Anthony Fernandez Email & Phone Number

Sacramento, California, United States

• Provide elevated customer service to a very diverse clientele
• Accurately enter guest orders into the Aloha restaurant point-of-sale system
• Organization and management of the kitchen line, as well as food runner positions
• Ensure plating, as well as presentation, standards are met with the introduction of each course
• Maintain thorough menu knowledge
• Concisely and accurately communicate menu with guests and peers

Lincoln, CA

• Exemplify the AAA Four Diamond customer service standards
• Recognize the needs and desires of guests, go above and beyond
• Communicate constantly and concisely with all restaurant positions
• Strictly adhered to corporate confidentiality policies regarding rewards balance information, as well as customers’ profit and loss reports
• Ensure accuracy when entering guest orders into point-of-sale system

Lincoln, California

• CLC: Certified Learning Coach. Responsible for training and continuously developing the skills of team members
• Responsible for planning and organizing team building events and outings, as well as managing budgets, and organizing receipts for reimbursement and expense reports

Lincoln, California

Roseville, California

Admissions

• Tour guide for American University
• Frontline of communication for prospective students and parents
• Assist in admissions process including recruitment and interview of prospective students

My responsibilities included overseeing and creating various activities for the enjoyment of the students, as well as help in various classes across subjects. Additionally gained experience in the Microsoft office suite, as well as performed office duties (managing multi-line phone system, filing, data entry, etc.).

Nutrition And Dietetics

Public Relations And Strategic Communication

Activities and Societies: Honors Program, Frederick Dougless Distinguished Scholars Program

Education record

Activities and Societies: Chamber Choir, Black Box Drama, Concert Choir, Liturgy Planning Committee